Reviews (2,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Amazing extension and support. Rivo team is available and always improving their solution, it's perfect.
Thanks a bunch! We're thrilled you love our extension and support. Continuous improvement is our goal, so stay tuned for even more greatness!
- Kevin & Rivo Team
Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.
Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊
- Kevin & Rivo Team
Nothing but good things to say, I have been using them for a few years and it has been an excellent addition to my shop. Integration was simple, everything worked flawlessly from day one and support has been exceptional for the few times I've needed it.
Thrilled to hear your positive experience and that everything's been running smoothly! We're here whenever you need us. Thanks for sticking with us! 😊
- Kevin & Rivo Team
quick to respond and was very kind!
Thanks for your kind words! We're glad to hear you had a great experience. 😊
- Kevin & Rivo Team
Great as usual
Thanks for the feedback! We're glad to keep providing great service. 😊
- Kevin & Rivo Team
Amazing support and features! Jen assisted me, great!
Thanks so much for your review! We're thrilled to hear you're happy with our support and features. Here to help anytime!
- Kevin & Rivo Team
I am very satisfied with your service and the care for my business, and a special thanks to Paul.I appreciate his dedication and attention to detail. Thank you for all that you do!I highly recommend your services to anyone looking for top-notch quality and professionalism. Keep up the great work!
Thank you for your kind words! We're thrilled to have met your expectations and look forward to continuing to provide top-notch service.
- Kevin & Rivo Team
Great service for my store. Helpful customer service. Great app overall.
Thank you for the positive feedback! We're delighted to hear you're happy with our service and find our app helpful for your store!
- Kevin & Rivo Team
Fantastic customer service
Thanks so much for the kind words! We're thrilled our team could help. We're here anytime you need us! 😊
- Kevin & Rivo Team
Der Support ist herausragend! Die App ist sehr selbsterklärend und gut durchdacht. Wir müssen sie noch vollständig integrieren, bin mir aber sicher, dass sie uns hilft Neukunden zu gewinnen.
Mich stört nur, dass die Übersetzungen in Deutsch fehlen.
Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie die App bisher hilfreich finden. Wir freuen uns über den Hinweis zu den Übersetzungen und werden ihn bei zukünftigen Updates berücksichtigen! 😊
- Kevin & Rivo Team