Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 1, 2024

Team was extremly supportive, great services

DVA
Kenya
26 days using the app
Rivo replied August 2, 2024

Thanks for your kind words! We're thrilled to hear you had a great experience with our team. 😊
- Kevin & Rivo Team

July 17, 2024

Jel has been responsive and great help.

YIPPIES
United States
4 months using the app
Rivo replied July 19, 2024

Glad our support could assist you effectively! We appreciate your positive feedback!
- Kevin & Rivo Team

September 29, 2024

Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.

FUSFIT
Venezuela
11 days using the app
Rivo replied September 30, 2024

¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊
- Kevin & Rivo Team

August 19, 2024

Awesome experience with Rivo, just starting out

Guilgui Luxe Décor
Canada
About 4 hours using the app
Rivo replied August 21, 2024

Welcome aboard! We're excited to be part of your journey and thrilled you're enjoying Rivo. Thanks for the great review!
- Kevin & Rivo Team

July 9, 2024

Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.

103 Collection
United States
1 day using the app
Rivo replied July 10, 2024

Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way!
- Kevin & Rivo Team

November 11, 2024

Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.

Ratusan Singapore
Singapore
20 minutes using the app
Rivo replied November 13, 2024

Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊
- Kevin & Rivo Team

November 13, 2024

Great experience

NYUSEKAI
Germany
About 22 hours using the app
Rivo replied November 14, 2024

Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help!
- Kevin & Rivo Team

August 24, 2024

Pete was very attentive and managed to answer my questions very clearly. I'm in the test phase but the application promises a lot and is very simple to configure. I'll be back in a few weeks to give you more complete feedback.

TAI DAI
Brazil
About 1 hour using the app
Rivo replied August 26, 2024

Thanks for sharing your initial thoughts! We're glad the setup went smoothly. Looking forward to your detailed feedback soon!
- Kevin & Rivo Team

July 25, 2024

The app works perfectly and the support team is excellent, especially Arianne, thank you very much

Nokta Optik
Türkiye
3 days using the app
Rivo replied July 29, 2024

Thank you for your great review! We're so happy to hear you're pleased with the app and our support team. 😊
- Kevin & Rivo Team

June 7, 2024

Great experience with Pete, who helped set up the initial settings. He was also very helpful with other features on the app, as well as some of our other website features as well.

Baked: Artisan Cakes & Desserts
Bermuda
3 months using the app
Rivo replied June 10, 2024

Thanks for sharing! We're thrilled our team could assist you with setting up and exploring our app's features. We're always here to help!
- Kevin & Rivo Team