Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Abbie is amazing. This is the level of support all brand owners need!
We're so glad you feel supported! Thank you for the great feedback. We're here whenever you need us!
- Kevin & Rivo Team
Rivo à un service client très réactif et efficace. Je recommande l'app qui fonctionne très bien :)
Merci pour votre recommandation et vos aimables mots concernant notre service client ! Nous sommes ravis que notre application fonctionne bien pour vous. 😊
- Kevin et l'équipe Rivo
The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!
So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help!
- Kevin & Rivo Team
Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!
So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊
- Kevin & Rivo Team
The customer service is super nice (Arianne) was who I had she was amazing with helping me figure out all my questions and gave me step by step so I knew how even if she did it for me. They are quick to respond and very informative on there site. Look forward to working with them again!
Thanks for the awesome review! We're glad we could help and make things clear for you. Can't wait to work with you again!
- Kevin & Rivo Team
Fast and easy set up. Great support from Jel on the support team in sharing help guides and unlocking useful features for my account. Looking forward to exploring this app more over the next few weeks and driving loyalty/referrals. Thank you!
Thanks for your feedback! We're glad the setup was fast and easy and that our support team could enhance your experience. Excited for you to explore more and drive loyalty. Enjoy the app!
- Kevin & Rivo Team
Easy to use and friendly customer support.
Glad you find it easy to use and our support friendly! Thanks for the great review. Here to help anytime! 🌟
- Kevin & Rivo Team
Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.
Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀
- Kevin & Rivo Team
I must say It is awesome App, and their Customer Care Service is good Specially thanks to Mr. Paul for his kind response.
We're thrilled that you think our app is awesome! Our customer care team is here to help anytime. Thanks for your kind words! 😊
- Kevin & Rivo Team
I just discovered this app and I hope it will be fantastic, the team was really great and helped me with great understanding. I love it and recommend!
Welcome aboard! We're thrilled to have you. It's fantastic to hear you've had a great experience with our team. Thanks for recommending us!
- Kevin & Rivo Team