Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

September 21, 2021

Great app! I recommend it! It works as expected. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

DoneDeal.AE
United Arab Emirates
4 months using the app
April 27, 2022

The product is very easy to use, the service is very good, the customer service can help you solve the problem quickly

Supzoom
China
4 months using the app
Rivo replied April 27, 2022

Thank you so much for the amazing feedback and 5-stars! 🤩 Much appreciated, Kevin

June 2, 2023

Abbie was extremely helpful!!! She was quick responding. This app seems to be a really good thing. I cant wait for the orders to roll in.

Montgomery Collectibles
United States
4 months using the app
Rivo replied June 5, 2023

Thanks for the kind words! We're thrilled to hear that you found our app helpful. We hope to continue exceeding your expectations and we're excited to see your business thrive and bring in many orders! - Lea, Rivo Support Manager

October 27, 2022

Great reward program with many customizations. Perfect for small shops but also for bigger ones. Support is terrific. Absolutely the best support I have had with any app maker.

Catholically
Italy
4 months using the app
Rivo replied October 31, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin

May 20, 2023

My partner uses this and and he loves it. Great app and really helpful staff will defiantly recommend to others that have online stores.

Kelly's Candle Bar
United Kingdom
4 months using the app
Rivo replied May 22, 2023

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our app and support team have been helpful. It means a lot to us and we appreciate your recommendation and hope to continue to provide top-notch service to you and all of our dear customer. - Lea, Rivo Support Manager

June 3, 2022

Awesome, he was super helpful and I'm looking forward to using this program. I think it will be a great add to my store.

MINIturrific
United States
4 months using the app
Rivo replied June 3, 2022

Thank you so much for leaving a review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

June 23, 2023

just installed the app looks good an easy to follow all the instruction, in addition to the lovely support from Abbie, thank you

Smartmarket.ma
Morocco
4 months using the app
Rivo replied June 26, 2023

Thanks for your review! So glad to hear that you're enjoying the app and finding it user-friendly. And that our team was able to provide you with great support. Have fun using the app - feel free to reach out anytime you need help! 🎉 - Lea, Rivo Support Manager

November 14, 2022

wonderful service even gave me some pointers on how to make my store better. thank you yaci appreciate you

Smart Dog Meals
United States
4 months using the app
Rivo replied November 14, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

January 7, 2022

So far Rivo is great, support is on point on first impression. and will keep this updated as time goes on!!

Whistler Group
United States
4 months using the app
Rivo replied January 7, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

February 26, 2021

App is amazing, support is responsive and easy to integrate. Nice customization options with more features in the pipeline, what's not to love?

Prevail Key Co.
United States
4 months using the app
Rivo replied February 26, 2021

Thank you so much for the 5-stars! 🌟 With more features in the pipeline, we still would love to hear your thoughts and ideas on any features you would like to see in the app. Just send us a message at feedback.boosterapps.com. Cheers, Katherine