Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 6, 2022

I enjoyed it, using it is easy and the support team is professional and quick to respond. I would like to especially thank Abbie for her help with the issues I have been having with the app.

Birders Cave
Germany
5 months using the app
Rivo replied March 7, 2022

It's our pleasure to help you with your concern. 😊 Thanks so much for leaving such wonderful feedback. If there's anything else we can do to help along the way, just let us know. We're always here for you. ✨ Best wishes, Kevin

Edited April 11, 2021

This app is great easy and simple to use and has all the basics you need make a great loyalty rewards program. Although I hope there be more customization such as a link to a page to view, unlock rewards and become a member. And to add what graphic icons and background art to make them look more original than it looking like everyone else’s.

Raw Cut Skateboards
Canada
5 months using the app
Rivo replied April 12, 2021

Thanks so much for the 5-stars! I'm happy to say that we do have more features coming down the pipeline very soon and your suggestions are excellent! I have submitted them over to our development team but if you have any additional details you'd like to share, feel free to send us a message at feedback.boosterapps.com. We'd love to hear from you! 🤩

Much appreciated, Katherine

Edited February 27, 2023

So good so far, and customer support (Abbie) has been super helpful. Very comfortable compared to other Apps on here so far.

Degreve
United States
5 months using the app
Rivo replied February 27, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Cheers, Kevin

Edited October 6, 2021

This is a great app and I only have the basic plan. The customer service is quick and helpful! Lance was especially helpful!

Kiki's Boutique
United States
5 months using the app
Rivo replied August 31, 2021

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Regards, Kevin

Edited January 30, 2022

Update 1/30/2022: I was assisted by Abbie from Rivo Loyalty today. She was straight to the point and so so helpful! Best experience yet :) The customer service on Rivo Loyalty is unmatched! Thanks to you, Abbie! The app itself is amazing and I love how there is a free option since my business is so small for now.
I especially love the support provided by the staff. Specifically, Arroll and James :)

Kandela Ko
United States
5 months using the app
Rivo replied September 14, 2021

Glad to know that you love our app and support team 🤩! Thank you so much for the wonderful feedback! This means a lot to us! Much appreciated, Kevin

February 19, 2022

a very nice agent, explain and answer my concern and questions, He's very patient and polite. I will recommend this app to my friends.

Bedrock hobby
Canada
5 months using the app
Rivo replied February 21, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

January 17, 2023

Amazing, customer side is great, business side is easy and great. Customer service is amazing and fast. I am loving this app. It’s a great way to show your customers how much you appreciate them.

Mama's Wax Co. LLC
United States
5 months using the app
Rivo replied January 17, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

Edited December 19, 2022

Yaci was great to work with! Love the user friendliness of the app! I would highly recommend using Rivo!

Killer Mystery
United States
5 months using the app
Rivo replied August 2, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 6, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support is always keen to help and efficient. The application is also amazing!

AI X BLUEKIUM
Cyprus
5 months using the app
Rivo replied December 6, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin

January 12, 2023

Needed help verifying my store and Abbie was great! Helped me verify and increased my customer limit.

Blue Rose Designs LLC
United States
5 months using the app
Rivo replied January 16, 2023

Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin