Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 23, 2023

Very easy to use and to make changes to points. Great features and excellent customer service.

Phillipa Nefri Clark
Australia
5 months using the app
Rivo replied November 28, 2023

Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback!
- Lea & Rivo Team

March 18, 2023

Paul is a fantastic representative! He was so professional, pleasant, and understanding. There is enough stress that comes along with e-commerce. He pointed out things for me to take a look at to help out for now and in the future. I'm happy that I made the decision to download this app!

Sassy Image
United States
5 months using the app
Rivo replied March 19, 2023

Wow, thank you for taking the time to write such a wonderful review of our services! We're thrilled to hear that we've exceeded your expectations and that you're happy with the work we've done. Your feedback is greatly appreciated.
All the best, Kevin

October 6, 2021

This app has been so useful and helpful.
It is easy and fast to use.
A special mention to Mary who has been so patient and helpful in answering my questions time to time.
Thank you once again for being awesome Mary

Sacred Destiny
Singapore
5 months using the app
Rivo replied October 6, 2021

Excellent!✨ It's music to our ears that you are happy with our app and customer service! Your praise in your 5-Star review is very much appreciated! All the best, Kevin

March 22, 2021

Quick and easy to setup. Loved the idea and saw booster apps created a loyalty program I had to at least try it. This will be staying up on my site and will be adding more point rewards. HIGHLY RECOMENDED!

Slagan's Creations
United States
5 months using the app
Rivo replied March 23, 2021

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Katherine

September 27, 2023

I liked the way the treated and helped in the process of setting up the issues . Most importantly , thanks to Jel.

BlisssMe
United States
5 months using the app
Rivo replied September 29, 2023

Thank you so much for the kind words! We're glad our team could assist you in setting up and fixing your issues. We appreciate your feedback.
- Lea & Rivo Team

Edited December 26, 2021

I love this app! It is easy to use, easy to follow and I like the customization that comes with it. The customer service is amazing, and it gives me a tool to reward my loyal customers to keep them coming back! I love this app and will be keeping forever!

Nana's Creative Studio
United States
5 months using the app
Rivo replied December 27, 2021

It's music to our ears that you love our app! 🤩 Thank you so much for the positive 5-Star review! Much appreciated, Kevin

April 23, 2021

This is a Great app, so helpful! I have been using it for a while now and its great. Their customer service is great as well!

Hopperbees
Honduras
5 months using the app
Rivo replied April 26, 2021

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Katherine

November 29, 2021

I use this app to drive brand loyalty with my customers, I absolutely love it and recommend it. A customer shared with me how excited they are to rack up points. There are many features with this app and I have only been using it for a month and haven't fully tapped into all its features; excited to learn more. Also and most importantly, the customer service I have experienced is beyond amazing. they respond lightning fast and solve every concern. Great team behind this app.

Baddie On Purpose Lashes
Canada
5 months using the app
Rivo replied November 30, 2021

Wow! Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful that you are happy with our app and customer service. It makes us feel great that there are merchants like you who appreciate what we are doing. If you want to know more about the other features of the app, or you need help along the way, please don't hesitate to let us know! Our team is always here to help. Much appreciated, Kevin

January 22, 2023

Omg!!!! Arianne is the best rep i've worked with in years. Her energy is life changing and she knows her shit. You got a good one here you better keep her.

Keayr's Kouture and More
United States
5 months using the app
Rivo replied January 22, 2023

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

January 26, 2023

I had an excellent experience with support. I enjoy the loyalty program and it heled me capture quite a few emails in one day. Support went beyond my expectations, best support ever! Thanks so much for everything.

Selling Empire
United States
5 months using the app
Rivo replied January 26, 2023

We're so happy to see that you had an excellent experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin