Reviews (2,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 24, 2023

Buena experiencia de momento con la aplicacion, la asistenta Jel me ayudo mucho. La seguire probando.

santmez
Spain
About 1 month using the app
Rivo replied March 26, 2023

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! 🌟 ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito!
Saludos, Kevin

December 17, 2022

Mrs. Jel is a great representative. I 100% recommend her customer service worldwide. She helped me set up the best widget for my store. thank you, Mrs. Jel. I truly appreciate you.

Myat supercenter
United States
About 1 month using the app
Rivo replied December 19, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 27, 2021

It is a very good app for the points program, and there is very good customer service, highly recommended

L´Oblure
Peru
About 1 month using the app
Rivo replied October 29, 2021

Thanks so much for the positive review and for recommending us to the Shopify community! 🚀Cheers, Kevin

February 24, 2022

Today I begin to use the app and receive an very quick and excellent support service from Abbie!!!!!!

Difity
Spain
About 1 month using the app
Rivo replied February 24, 2022

Awesome! 🤩 Thanks so much for the positive feedback and 5-stars! If there's anything else you need, just let us know. We're here for you anytime. Much appreciated, Kevin

July 8, 2023

Jel was amazing she uderstood all my needs completed all my needs gave complimentary services and put a smile on my face. i really appreciate this app its Is very nice and user friendly.

alif1clothing
United States
About 1 month using the app
Rivo replied July 10, 2023

Thank you so much for your kind words! We're thrilled that our team exceeded your expectations 🙌 We really strive to create a user friendly app to make your experience a breeze! Your feedback means the world to us! 😄
- Lea & Rivo Team

August 17, 2021

So Far AMAZING app and Chat Support! Downloaded 8/15/2021 hopefully I will remember to come back and update review!! Has saved me alot of time so far!

Southern Girls Design Right
United States
About 1 month using the app
Rivo replied August 17, 2021

Glad to hear you are liking the app so far! 🙌 If there's anything else we can do, please feel free to reach out at any time. Best wishes, Kevin

January 16, 2023

Pete was a great help in helping me set up the app. I recommend this app to anyone who wants to take their sales to the next level, and customer support is awesome

Angela's Fashion Boutique
United States
About 1 month using the app
Rivo replied January 16, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

January 31, 2023

Great app with excellent customer service! Abbie was very helpful in answering my request, as well as, providing additional helpful information!

Choosy Charms
United States
About 1 month using the app
Rivo replied January 31, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

December 21, 2022

Great app so far, not all functions used yet but I'm confident that all needed functions are available.

As promised, the service is great, very quick and helpful.

NEGOTIA Leather
Netherlands
About 1 month using the app
Rivo replied December 21, 2022

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin

January 31, 2022

I've looked at lots of loyalty plugins, but this one stands out for flexibility and value. Very impressed with the support given by this company, they solved many problems that I was not able to resolve with other apps and it feels like I'm only scratching the surface of what is possible.

YourScreen Virtual Cinema
United Kingdom
About 1 month using the app
Rivo replied February 1, 2022

What a wonderful review! We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Best wishes, Kevin