Reviews (2,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

February 11, 2022

Abbie was able to lend great support and tips to make my experience even better with RIVO. Would highly recommend this app and this team.

WeAreOneDeal
Japan
26 days using the app
Rivo replied February 11, 2022

Thank you for the wonderful review and for recommending us to the Shopify community! 😊 We greatly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

October 13, 2021

I have just recently started using this app, and so far it is amazing! The hey were quick to respond. Definitely recommend this app. service is Awesome.

Sweet Pickles Boutique -n- décor
United States
26 days using the app
Rivo replied October 13, 2021

Thank you so much for the 5-Stars and for recommending us to the community! 😊 We really appreciate you using the app! Cheers, Kevin

May 24, 2021

I love this app! A perfect way to build loyalty and build a community of long term customers that will shop with your store more frequently.

Brewed Hair Care
United States
26 days using the app
Rivo replied May 24, 2021

We're so glad that you love our app! Thank you so much for the positive 5-star review! 🎉 All the best, Kevin

February 10, 2021

Let's see how it works. I'm delighted to be part of the beta launch and hoping that this brings new customers to my shop, since I just launch it today, as well :D

Flashion24 Store
Portugal
25 days using the app
Rivo replied February 11, 2021

Thanks so much for the 5-stars and great review! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Katherine

February 16, 2022

Having a loyalty program has certainly encouraged our customers to return. The customer service is quick to respond to questions I have had and help me with some of the details when setting up. I would highly recommend!

Team Sports Gift
United States
Almost 2 years using the app
October 24, 2022

Abbie is super amazing and quick with her responses. She was able to help add some new features to my page and with ease. Thank you!

The Crafted Flame Company
United States
25 days using the app
Rivo replied October 24, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 22, 2023

Arianne is a 10/10 so helpful and gave me so much free resource to use. So amazing.
If you are considering this app DO IT you'll have no regret.

KELASH STUDIO
United States
25 days using the app
Rivo replied May 23, 2023

Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with valuable resources and support. We're glad you're finding our app helpful, and we appreciate your recommendation! - Lea, Rivo Support Manager

February 7, 2022

Ancora devo iniziare ad utilizzare questa app e già me ne sono innamorato, anche solo per la cura del cliente tramite chat. Veramente da applausi!

Orto Cucina e Dispensa - Parco Commerciale Torre Spaccata
Italy
25 days using the app
Rivo replied February 7, 2022

Sono così felice che tu stia amando la nostra app finora! Grazie mille per le 5 stelle e apprezziamo molto il tuo utilizzo della nostra app. Se c'è qualcosa con cui possiamo aiutarti lungo il percorso, faccelo sapere. Ciao, Kevin

November 5, 2022

Best customer service to date! Abbie did amazing really great help and absolutely satisfied, and app based I love the concept of it!

mbj.boutique
United States
25 days using the app
Rivo replied November 8, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 25, 2021

Seems easy to add to my shop. Now to see What it does for EH Patches. I hope it helps my business but also thrills my customers.

EH Patches
United States
25 days using the app
Rivo replied February 26, 2021

Thanks so much for the review! If you have any questions or if we can help in any way, feel free to reach out anytime at support@boosterapps.com. We are always here and happy to assist! Cheers, Katherine