Reviews (2,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 16, 2023

Great customer service, I recently installed Rivo loyalty & referrals after having a great experience with the pop ups app. Big thanks to Paul who helped me out!

Herb Harmony
United Kingdom
About 1 month using the app
Rivo replied April 17, 2023

Thank you for using our apps! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us.
Cheers, Kevin

September 28, 2021

I downloaded Rivo and found it to be the best loyalty app so far. The interface is clean, the customer support is super nice!! and I like how it's not as overwhelming as other apps I've tried. It syncs seamlessly with my store and just makes life a lot simpler. Thank you Rivo!

lurinne
China
About 1 month using the app
July 28, 2022

We haven't launched the app yet, but the support from Abbie has been PHENOMENAL and I already trust we are in great hands with Rivo. Can't wait to launch soon!!

Candlefy
United States
About 1 month using the app
Rivo replied July 29, 2022

Thank you so much for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

November 30, 2022

The App has been super user friendly and Abbie has been literally an angel! The ability to use the app to keep up with customers and keep repeats has been awesome!

HollowRoseApparelCo
United States
About 1 month using the app
Rivo replied November 30, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 18, 2022

Ryan was awesome!!!! So helpful and kind! I would definitely recommend anyone to use this app. Beginner friendly and just a great staff.

Glaze Junkie
United States
About 1 month using the app
Rivo replied July 18, 2022

We are so happy that you love our services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

May 3, 2021

Free plan is already easy to use and a great extra in my specialty webshop. easy to setup and make customers redeem. 5 star!

Bat King Europe
Netherlands
About 1 month using the app
Rivo replied May 3, 2021

Thanks so much for the 5-star review! 🙌 All the best, Katherine

January 3, 2023

Abbie could not have been any better with me! Amazing help and suggestions. I responded not really wanting to speak with anyone but to get the "hello" out of the way but after the first couple of message, i could not have been any happier!

ASAP Goods
United States
About 1 month using the app
Rivo replied January 3, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

August 16, 2021

Atendimento muito rápido, e resolveram todos problemas e duvidas, com certeza um APP que tenho certeza que nao terei problemas, alem da personalização ser incrível tanto para Desktop, quanto para mobile

Connect Mil
Brazil
About 1 month using the app
Rivo replied August 16, 2021

Estamos muito felizes em saber que você adora nosso aplicativo e serviço. Muito obrigado pelo feedback maravilhoso. Agradecemos muito o seu elogio na avaliação 5 estrelas! 🙂 Atenciosamente, Kevin

February 7, 2021

Perfect app for encouraging return customers. As always, easy to install and guides are plain and simple, great for someone like me. Setting upnyour loyalty rewards can not be easier and this will definitely bena good app for my website.

Black Swan Gifts
United Kingdom
About 1 month using the app
Rivo replied February 8, 2021

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! Best wishes, Katherine

May 14, 2022

These lovely workers and people do things before one even need ask. They truly are rare. Generous. Hard-working. And. Made my day. They deserve to get back in kind the kindness and great products they give out.

BAZAARBUD.COM
Canada
About 1 month using the app
Rivo replied May 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin