Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 5, 2021

As they said, it's better than all other apps' paid versions. The interface is a bit basic, but this app has everything that I need. The customer service so far is also great.

ThePaintedLeaf
Canada
About 2 months using the app
Rivo replied July 5, 2021

Wonderful! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Let us know if we can help answer any questions at any time. Regards, Kevin

August 21, 2023

Excellent customer service and a great app I think my sales will increase dramatically. Arianne is very helpful and knowledgeable.

SOOKIE STORE
United States
About 2 months using the app
Rivo replied August 25, 2023

Thank you for your awesome feedback! We always aim to provide excellent customer service. Thank you so much for your support! If you ever need any more assistance, feel free to reach out. Cheers!
- Lea & Rivo Team

March 24, 2023

Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store

BELLA n' BEAR
Australia
About 2 months using the app
Rivo replied March 26, 2023

We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations.
Thanks, Kevin

May 16, 2021

Scaricate quest'app , puo' essere un ottimo contributo per la fidelizzazione dei clienti. Facilissima da installare e personalizzare! Ottimo

La soffitta incantata
Italy
About 2 months using the app
Rivo replied May 17, 2021

Grazie mille per aver scelto le nostre app e per il feedback positivo! 🤩 Se hai bisogno di qualcosa, siamo sempre qui per te. Salute, Kevin

October 10, 2022

This is one of the best rewards apps we've used and the customer support (from Abby) was absolutely phenomenal! Can't say enough good things about this company :)

Troomy Nootropics
United States
About 2 months using the app
Rivo replied October 10, 2022

We are so happy you are loving our app and support! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

August 2, 2023

Rivo Rewards excels in rewarding users! Easy-to-use, diverse earning options, swift redemptions, and top-notch support make it a must-have app! ⭐⭐⭐⭐⭐

Earths Bounty E-Juice
United States
About 2 months using the app
Rivo replied August 4, 2023

Thank you so much for the amazing review! We're delighted you're loving the app. We appreciate your support and are here if you ever need assistance!
- Lea & Rivo Team

January 17, 2023

Rivo is a simple and easy to use app. I am so excited to have this program for my customers. I have had a few questions about integrations and customizations and Paul was super helpful and quick to get me set up.

Edgy Mermaid
United States
About 2 months using the app
Rivo replied January 17, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

March 28, 2023

Great customer service. Arianne was very helpful and prompt on her response. Rivo will be a huge help on marketing my store.

vxxiii
Canada
About 2 months using the app
Rivo replied March 28, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟
Best wishes, Kevin

May 11, 2021

Good reward range to give customers, and to keep them coming back to the website. Easy set up, would like to see the ability to give the reward a nice picture for the customer to see . Very happy, will see how customers use the program and if it makes any difference to the business

Koola Things
Australia
About 2 months using the app
Rivo replied May 11, 2021

Glad you like the app so far, and thanks so much for the review! We would love to hear your thoughts in more detail regarding the reward picture feature for customers to see. Feel free to send us a message at feedback.boosterapps.com, and we would be happy to add it to our roadmap. :blush: Cheers, Kevin

July 15, 2023

Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!

gothrough apparel
Germany
About 1 month using the app
Rivo replied July 17, 2023

It's our pleasure to help! 🙌 So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us.
- Lea & Rivo Team