Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited December 20, 2022

Great app and great customer service. Therese helped me out with my online store and even gave me suggestions to improve my store.

Jay N Double-U
Canada
23 days using the app
Rivo replied December 20, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 5, 2022

The reps as well as the app is cool and attentive to my needs. Thank you very much. Quality Service.

The Eco Joynt
United States
23 days using the app
Rivo replied March 7, 2022

We truly appreciate the 5-Star review! 🤩 Thanks, Kevin

January 12, 2022

The app is very useful for my store, I believe it will give me more customers to grow my company, I also like the nice people who have

Beauty Suave
Egypt
22 days using the app
Rivo replied January 12, 2022

We're so pleased to hear that our app has been useful to your store. 😊 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Thanks, Kevin

August 22, 2023

Jel was so helpful, fixed my initial issue and gave me tips on other ways to update my store and make it look more professional! Thanks again Jel!

Liv Lyn Boutique
United States
22 days using the app
Rivo replied August 25, 2023

We're thrilled to hear that our team was able to help you out and provide tips for your store! Thanks for choosing Rivo, we're here for you anytime!
- Lea & Rivo Team

August 13, 2023

I feel really grateful for the amazing support I got from Pete. Always super quick to reply to my questions and the communication was top-notch.

Posh And Poise
United Kingdom
22 days using the app
Rivo replied August 18, 2023

Thank you for sharing your experience with us! It's awesome to hear that our support team has been responsive and provided top-notch service. We really appreciate your kind words, and we're grateful for your support.
- Lea & Rivo Team

August 19, 2023

The app is good and easy to use for my customers. The customer service is awesome, quick and helpful responses. I just hate they nearly doubled their prices but it's still not as expensive as some other apps. I definitely would recommend to others.

Stylish Diva Boutique
United States
Over 1 year using the app
Rivo replied August 22, 2023

Thanks for the review! We're glad you find our app easy to use and the customer service helpful. We appreciate your feedback. While our recent price increase was necessary to introduce new features, we understand your concern. Please let us know if there's anything we can do to improve your experience further. We value your satisfaction and appreciate your recommendation!
- Lea & Rivo Team

January 30, 2023

Really love the whole team of Rivo, they really helpful and kind, specially Pete! Great job guys!

nagykeronline
Hungary
22 days using the app
Rivo replied January 30, 2023

We're so glad you love our whole team! Your positive feedback and review mean the world to us. Thanks, Kevin

October 14, 2021

Free version seems great and easy to use. Haven't tried the paid version just but i can only assume it's even better.

Sea Ninja
New Zealand
22 days using the app
Rivo replied October 15, 2021

Thanks for the 5-star review, Sea Ninja! 🙂 Yes, you are right! Our paid version is much better with more features than the free version. If you want to try it out, we have a 7-day free trial! Let us know if you have any questions. Cheers, Kevin

November 28, 2022

Yaci was super helpful and had such nice customer service skills. Love this app and all it can do! I give it more than five stars**********

Henderson Furniture Plus
Canada
21 days using the app
Rivo replied November 28, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 23, 2022

This app was very helpful in helping in creating new ways to obtain and hold onto new customers in an effective manner. Pete had excellent customer service and was a great help.

Cold One Collective
Australia
Over 1 year using the app