Reviews (2,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 28, 2022

Yaci was super helpful and had such nice customer service skills. Love this app and all it can do! I give it more than five stars**********

Henderson Furniture Plus
Canada
21 days using the app
Rivo replied November 28, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 23, 2022

This app was very helpful in helping in creating new ways to obtain and hold onto new customers in an effective manner. Pete had excellent customer service and was a great help.

Cold One Collective
Australia
Over 1 year using the app
August 3, 2023

Customer support was very kind and very helpful. Not only did they help e with my issue but went on my store and recommended to change some things to make my store better.

Moissyland
Canada
21 days using the app
Rivo replied August 7, 2023

So glad to hear our support team was able to assist and went the extra mile to suggest improvements for your store. Thank you so much for your kind words! We're always here to assist you.
- Lea & Rivo Team

May 3, 2022

Le service client est parfais Merci ! j'adore cette application je la recommande cela fait professionnel !

Central Shop
Canada
21 days using the app
Rivo replied May 4, 2022

Si heureux que vous aimiez notre application. Merci beaucoup pour les 5 étoiles! Bravo, Kévin

March 9, 2021

This app is amazing :) work fine, look fine,.... If you have any problem there is support (best support) and they will respond fast and help you as long you need something from them.

YourBazinga
Slovenia
21 days using the app
Rivo replied March 9, 2021

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Katherine

June 7, 2021

we love this app! It has helped drive in customers and gave incentive to shop, I would recommend this to anyone

Simply Devine Gifts and Decor
United States
21 days using the app
Rivo replied June 7, 2021

We're so glad you love our app! Your positive feedback and review mean the world to us, thank you so much! 🤩Cheers, Kevin

January 11, 2023

I was very happy with the customer support I received today from Pete. He could not have been any more helpful. I would recommend this app.

Orgone Wonders
United Kingdom
21 days using the app
Rivo replied January 11, 2023

We're so glad you are happy with our support! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

April 8, 2022

One of the best apps I've used so far, I am very excited about this! Setup is super easy and they provide excellent customer service!

TheSkullEmporium
Canada
21 days using the app
Rivo replied April 11, 2022

We truly appreciate you using our app! So glad you love the setup process. Thank you so much for the feedback and 5-Stars! 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

December 1, 2022

Pete at Rivo helped me fix a minor issue within 10 minutes. He also gave me a few valuable tips for my store. The app is really slick and has a lot of functionality and customizations available. I think the app will pay for itself over time.

shop.clickmarkets.co.uk
United Kingdom
21 days using the app
Rivo replied December 1, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

August 21, 2021

Really great and simple app that helps drive customer loyalty. Their ability to customize where to place the widget and the point amount is phenomenal.

AceOfDiamonds
United States
20 days using the app
Rivo replied August 23, 2021

We're so glad you're happy with our app! Thanks so much for the positive 5-star review! 🌟 All the best, Kevin