Reviews (2,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 2, 2023

I was attended by paul with great attention and kindness, he helped me with all my doubts, and above all, he helped me with new tools and suggestions! Thank you Paul, you are a great person!

Dagon Art Store
Brazil
19 days using the app
Rivo replied April 2, 2023

Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot!
Much appreciated, Kevin

November 2, 2022

excellent customer support. Abbie was eager to help us out with our store. waiting to see how Rivo will help us grow our loyal customer base, but so far excellent customer support!

Puritan's Pride Philippines
Philippines
18 days using the app
Rivo replied November 3, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 29, 2021

Super easy to set up! I love that this app gives me a way to connect with my customers on a different level. I only gave it 4 stars because I haven't gone active yet. I will update it to 5 stars if the program launches well! THANK YOU for making this free!

ISA Reign
United States
Over 1 year using the app
Edited December 30, 2021

It sounds like an excellent app, but I haven't tried it yet. I hope it's good for our store. Thank you and the chat lady.

Be Romantic
Saudi Arabia
18 days using the app
Rivo replied December 30, 2021

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! Please let us know if you have any questions or issues along the way. Our team is always here, happy to help. 😊 Best regards, Kevin

March 9, 2021

This app is amazing! Easy to install and customize. It works great and doesn't overpower the site. The support team is awesome as well.

Neon Pearls & Pretties
United States
18 days using the app
Rivo replied March 9, 2021

We are so glad you are happy with our app! Thanks so much for the positive feedback and we are here anytime you need us. 🎉 All the best, Katherine

August 18, 2021

Been great so far! Thanks guys, also live cheat is really supportive and prompt when I have needed them to assist.

Stepback Australia
Australia
18 days using the app
Rivo replied August 18, 2021

Thanks for the feedback, and we're so glad that you are happy with our app and service! 🤩 We're always available if there's anything you need at all. Cheers, Kevin

July 23, 2022

Perfect Service to help u guide the app! Love the system with the points.
Feel free to try it first and explore.

FocusFlare
Belgium
18 days using the app
Rivo replied July 25, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

April 10, 2023

The service is very good and I recommend you to use it, it is a pretty good application I have used.

PeachyFun
United States
18 days using the app
Rivo replied April 10, 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

Edited April 4, 2021

I use this app to help me connect with customers. It Does this in a unique way I need for my business.

Tauten
United States
17 days using the app
Rivo replied April 5, 2021

Awesome, thanks so much for the 5-star review! 🙌 Much appreciated, Katherine

March 18, 2022

Can't believe the free app is full of features!!! Really this is the best free app there is! And not to mention the amazing support!

Kish Kreations
Australia
17 days using the app
Rivo replied March 18, 2022

It's music to our ears that you are happy with our app and customer support. Thanks so much for the 5-stars! 🙌 Much appreciated, Kevin