Reviews (2,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and effective loyalty and referral programs that boost customer engagement and sales. It is noted for its excellent customer support, with staff members like Arianne, Jel, and Abbie being particularly helpful. The app offers good value with flexible pricing and robust features, even on the free plan. Customization options are also appreciated, allowing merchants to align loyalty programs with their brand identities.
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Been using another app from this company and now got to try out this loyalty thing. CS team is great as usual and Pete is very helpful.
Thanks for sticking with us and trying our new loyalty app! We're thrilled to hear our customer service team continues to be a great help. 😊
- Kevin & Rivo Team
Really great customer service, quick, friendly, and helpful! Betty was cheerful & helpful. Could not have asked for better! She helped me made things easy. I recommanded.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Einfache Handhabung, faire Pläne, Großartiger Support ! Die beste App, die man für Treuepunkte etc. finden kann.
Es ist Musik in unseren Ohren, dass Sie mit unserer App und unserem Kundensupport zufrieden sind. Vielen Dank für das positive Feedback. 🙌 Alles Gute, Kevin
Super easy to use and a great way to incentivise purchases and sign ups! Really enjoying setting it up so far!
Awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Much appreciated, Kevin
The customer support is the best, in fact, Pete is an one of the best Reps. This is the reason im given Rivo 4 stars. In order to give the app 5 stars, i need to try it first.
Thanks Pete :)
Hi mishnsamshop team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I have installed several reward programs.
Among them, it is the most reliable and convenient to use.
It is also relatively inexpensive compared to other reward programs.
Also their support is very quick and friendly.
I recommend their reward program.
What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. Thanks so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin
Very easy to set up and customize...perform exactly as I expected. Would highly recommend to anyone. I find it’s nicer than a pop-up asking for an email to receive news letters
Glad you are loving our app! Thank you so much for the 5-Star review and for recommending us to the community🎉! If you have any questions or if we can help along the way, feel free to reach out to us anytime. Cheers, Kevin
Very easy to install and sync! Also, great customer service! Thanks for an easy to use rewards app! I'm looking forward to rewarding my loyal customers!!
Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Much appreciated, Katherine
super helpful customer service! It's exactly what we are looking for and we are very satisfied with its performance. The VIP tier program is very useful and very easy to use.
We are so glad to hear that you are satisfied with our app and customer service. 😊 If you have any questions or issues along the way, please let us know. Best regards, Kevin
Rivo provided me with excellent customer service that went above and beyond my expectations. They were able to help resolve my issues very quickly. On top of that, the app has a very clean interface with a great amount of features that will definitely boost customer engagement. Thank you Abbie for the help :)
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin