Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reviews (2,034)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

July 23, 2021

I had some issues with setup and James D provided awesome support and was super friendly and helpful. Thank you!

What The Mutt
Singapore
About 1 hour using the app
Rivo replied July 23, 2021

This review made our day! 🙌 Thank you! If you need anything at all, just let us know. Best wishes, Kevin

March 17, 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
United States
About 21 hours using the app
Rivo replied March 23, 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine

September 1, 2021

just installed the app it looks great really easy to use. using was very quick and helpful. the app really does offer items that other apps charge for. loving it so far.

Violet Moon
Ireland
42 minutes using the app
Rivo replied September 1, 2021

Glad to hear you are loving the app so far! 🤩 If you need anything at all, just let us know. Cheers, Kevin

August 22, 2022

Abbie was great with lot of support and extra tips to our website. Our team is excited to your Rivo

GBONK
India
35 minutes using the app
Rivo replied August 22, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 2, 2021

There Support is amazing and they went out of the way to resolve all the issues that I have - Totally amazing

CuteeCotton
United States
34 minutes using the app
Rivo replied November 2, 2021

Awesome! 😊 Happy to hear we were able to help you with your concern. If you need more help along the way, just let us know. Our team is always ready to assist you. Best regards, Kevin

July 19, 2022

I am just beginning to look into how this App could benefit our customers and had a few questions which were quickly answered by Abbie. She was very knowledgeable, offered some helpful insights and was very pleasant to deal with. I appreciate the quick response time and friendly nature of the representative that I chatted with. Well done! Looking forward to moving forward with the set up process.

Mitchell's Soup Company
Canada
33 minutes using the app
Rivo replied July 19, 2022

Thank you so much for using our app and for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team would be happy to assist you. 😊 All the best, Kevin

August 2, 2022

I am just getting started, but it's working already on our site! Abbie was excellent at getting us up and running.

The Healing Collective NY
United States
31 minutes using the app
Rivo replied August 3, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

July 8, 2022

I just got this app today, and it has been simple to set up. I had a question, which was answered by Abbie. She was extremely helpful, and perhaps one of the kindest people I've talked to, absolutely great service, and really helped me get the most out of this app.

YÜLI
United States
31 minutes using the app
Rivo replied July 11, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. We are always happy to help! All the best, Kevin

June 23, 2022

Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!

CreationsbyJazmin
United States
26 minutes using the app
Rivo replied June 23, 2022

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin

December 22, 2022

Abbie was great. She assisted me with all my needs. This App is perfect for my Brand..!!!
Thanks Abbie

KemetDekor Online
United States
26 minutes using the app
Rivo replied December 23, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin