Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Customer service is amazing, it really sets this app apart from all other loyalty/ rewards programs! Product is great also.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Sehr guter Support. Unkompliziert und einfach. find ich echt gut. Kann ich nur jedem gerne weiterempfehlen.
Schön, dass Sie mit unserem Kundenservice zufrieden sind! 😄 Vielen lieben Dank für die 5 Sterne und dass du uns der Community weiterempfiehlst. Wenn wir sonst noch etwas tun können, um zu helfen, lassen Sie es uns einfach wissen. Tschüss, Kevin
I am blown away at how amazing Rivo customer service is. Since starting my small business I have found a lot of B2B apps and services are trying to take advantage of me. Just following my dreams, but Rivo is the first to really seem like they want to help. Also they actually help. Like really help. Right when I needed it. Great job guys!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. 🙌 All the best, Kevin
so much help that they provided and great tips and step by step links thank you!!! They were also very kind!!
Thank you for the kind words! We're glad to hear that our support team was able to help and provide valuable tips for your store. We'll always be here to lend a hand!
- Lea, Rivo Support Manager
Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Cheers, Katherine
Very impressed with the apps function and ability to up sell. Easy to instal and the support from Jel who helped me again was 100%. I am hoping this will help me boost traffic and sales.
Glad you loved the app's features and the setup was a breeze. Our team is always here to lend a hand! Wishing you success in boosting traffic and sales!
- Lea & Rivo Team
Abbie was amazingly patient as I explained what I did wrong and what I needed fixed. Because I was transitioning websites it made things challenging so in haste I deleted a page I shouldn't have. Abbie logged in and solved the problem in like 1 minute max.
Best customer service and so happy I chose Rivo!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
So far so good. It was easy to set up and the chat feature within the app was very helpful for the things I did have questions about.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin
I've really like the app so far, super easy to use and understand! I look forward to seeing our my customers like it.
We are so happy you like the app so far! 🙌 Feel free to reach out any time if you have any questions. Cheers, Kevin
Such a great app that exactly what I need. The operator is very good to reach us since we get this app on our page. Hope people can find what they want here.
Thank you so much for the positive review! 🙌 All the best, Katherine