Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 9, 2021

Just started with this app on a free account. Once configured, I tested it live and had a bunch of questions based on why this is happening like this, and like that etc. The Customer Support was very prompt and patient in answering all my queries and helped me understand how the app works. That was great - thank you very much.

Balali's Vishalam
India
4 months using the app
Rivo replied September 9, 2021

Your review is important to us and so much appreciated! 🙂 Your thoughts, concerns, and suggestions are what we want to know, so we can make sure you and other users have a 5-Star experience. Feel free to reach out to feedback@boosterapps.com anytime! All the best, Kevin

August 8, 2023

Great customer service, I love the look and feel of the app and I haven't had any problems or complaints!

WildPrintz
Switzerland
4 days using the app
Rivo replied August 10, 2023

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're loving our app. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. We're here for you!
- Lea & Rivo Team

June 7, 2022

Great app (the best i found so far in this category), excelent free plan and excelent support. So far, I have nothing to complain. Keep up the excelent work!

CBDream Portugal
Portugal
4 days using the app
Rivo replied June 7, 2022

Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad you feel we're on the right track! All the best, Kevin

February 20, 2022

Abbie is amazing and super helpful. Customer support is extremely quick and efficient. Everything from beginning to end was quick and easy to set up, with no complications and a confusing setup process. Thank you! A must-have app!

brightamos
United States
4 days using the app
Rivo replied February 21, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

November 2, 2022

Amazing service and all-round best app available for shopify won't be disappointed at all. Customer service is amazing and so friendly and helpful.

Al Aqsa
United Kingdom
3 days using the app
Rivo replied November 2, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

February 25, 2022

Aplicativo excelente!!! E os atendentes super atenciosos, recomendo muito!! ótimo para agregar valor e fidelizar clientes.

Pag Ofertas
Brazil
3 days using the app
Rivo replied February 28, 2022

Sua avaliação fez o nosso dia! ✨Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! Abraço, Kevin

March 12, 2023

Great and proactive customer support from Arianne!
Starting to get used to the app and will try out more features soon.

Doctor Kimchi
Germany
3 days using the app
Rivo replied March 12, 2023

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin

September 7, 2021

Loving the app so far! Works really well with my website and my customers love it! Reached out to their help desk and was able to get support right away!

Stiletto Stonerz Smoke Boutique
United States
3 months using the app
Rivo replied September 8, 2021

Thanks for the awesome review! 🙌 Just wondering, is there anything else we could have done to make this a five-star experience? Feel free to send any feedback to feedback@boosterapps.com. Much appreciated, Kevin

December 27, 2021

Love this app! The customer service is great! I'm pretty new to this app but I know it's gonna increase my customer interaction and sales!

Canadian Crystal Queens
Canada
3 days using the app
February 21, 2022

Arianne was very helpful. The one thing i think needs changing with the app, is the customer section. It's not accurate with the customers signing up. It seems to just add customers, but these customers havent necisarily signed up to the app.

Sarahs Simply Stunning Gifts
United Kingdom
3 months using the app