Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 19, 2022

Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out

KINDERSAN
Singapore
3 days using the app
Rivo replied September 19, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Best regards, Kevin

January 6, 2022

Fast, simple, and useful. Good customer service - thanks Jon. Would recommend to other Shopify members.

Aestre One
United States
3 days using the app
Rivo replied January 7, 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

October 21, 2022

So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie

Lost Lover
Australia
3 days using the app
Rivo replied October 21, 2022

Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin

September 12, 2021

I used this app to help with marketing. I'm confident that it'll help alot for customers to return .

Little Laughs
South Africa
3 months using the app
Rivo replied September 13, 2021

Thank you for taking the time out of your day to leave us a review, Little Laughs! 🙂 Our team here at Booster Apps is always striving to exceed your expectations so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, send us a message at support@boosterapps.com and we would be happy to see where we can improve. All the best, Kevin

April 5, 2023

Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!

BiblioWonders
United States
3 days using the app
Rivo replied April 5, 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
Much appreciated, Kevin

April 14, 2022

Arianne mi ha aiutato tantissimo a impostare l'app non vedo l'ora di usarla e vedere se aiuta il nostro store a migliorare le conversioni!

Ketalia
Italy
3 months using the app
September 6, 2023

This has been one of the best Shopify-related decisions we've made so far.

In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.

A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

Makana
United States
3 days using the app
Rivo replied September 8, 2023

Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team

July 21, 2023

Customer support it was amazing help me a lots of for the app i dont know yet but i will come back in a few days

E-ToysForKids
Greece
3 days using the app
Rivo replied July 24, 2023

We're stoked to hear that our support team could help you out 🎉 Thank you so much for your kind words and have a fantastic day! 🙌
- Lea & Rivo Team

May 30, 2022

This app is so easy to use. When I got any issues using this app, I could always find a sweet support to help me out (@Paul)

MoMoLens | 莫兰美瞳
United States
3 days using the app
Rivo replied May 30, 2022

What an excellent review! Thank you so much, and we are here for you anytime you need us. Greatly appreciate the feedback! 🎉 All the best, Kevin

May 22, 2022

The customer service is very professional and she gave me some productive suggestions. I think this app will help me increase traffic and sales.

Vaporesso Store
China
3 days using the app
Rivo replied May 23, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review, and we are here for you anytime you need us! Best wishes, Kevin