Reviews (2,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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I used this app to help me get more customers. It is really simple and easy to use on the website. I am looking forward to reap the benefits from it.
Thank you so much for using our app, Hydro Juice! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, don't hesitate to let us know! Best regards, Kevin
The app is complete and the support is outstanding. Special thx to Arianne that made my day easy. 100% recommended!
Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin
Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)
Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
great app and service. the customer service was really the best. they greet you well and go above and beyond your expectations.
We're so excited that you like our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I had Pete to help me out today, he was able to completely increase my customer limit on my store get rid of the 'powered by Rivo' branding at the bottom, and even moved the widget across the screen to not interfere with my other widgets for me.
We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Just wondering if there are any areas you think we could improve upon? Let us know! We're open to feedback.
Thanks, Kevin
Set up was very easy, so far it works well, and customer support has been very responsive.............
We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin
One of the best app on Shopify. offers great programs and features but most importantly a world class service. Mica from Rivo did a great job helping us integrate the system perfectly with out system. It was a great help. Definitely recommend this 100%.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Super service support avec des petits conseils pertinants. J'ai apprécié mes échanges via le chat avec mon interlocutrice. J'aime bien l'ensemble des services proposés, jusque la je trouve RIVO très chouette.
Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services ! Notre équipe travaille dur pour s'assurer que chaque client est satisfait, c'est donc formidable de recevoir des commentaires comme celui-ci. 😊
Merci, Kévin
Awesome app, they always answer your questions on the chat and make upgrades to help you start. I recommend!
Thank you so much for the 5-Stars and for recommending us! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin