Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 19, 2021

Very Good the Service of Customer. Arienne supported me at all times to create the profile. Congratulations

Total Tools
Chile
2 days using the app
Rivo replied October 19, 2021

Thank you so much for the fantastic review, Total Tools! 🙂 We really appreciate you using the app. If you need more help, just let us know and we'll assist you right away. All the best, Kevin

February 12, 2022

superb customer service. Abbie is the best. so incredibly helpful. I am So glad I found this app. Thank you.

Jennifer Clifford's Adventures in Collage
United States
2 days using the app
Rivo replied February 14, 2022

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

September 6, 2022

I am new to the app so can't really rate it but the customer service is great and my chat with Arianne was very productive

The Flying Yogi
Canada
2 months using the app
Rivo replied September 13, 2022

Hi, The Flying Yogi team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

June 15, 2023

Great app - especially for free. Support are amazing and the app is the best around. Would 100% recommend this.

Guernsey Flowers by Post
United Kingdom
2 days using the app
Rivo replied June 15, 2023

We're thrilled you're enjoying our app and services and are willing to recommend them to others. Thank you for the fantastic review! - Kevin

March 14, 2023

Love the app and the features they offer, Jel was a great help and didn't take her long to solve my issues. Would recommend this over other rewards apps

Girvora
United States
2 days using the app
Rivo replied March 14, 2023

We're so excited that you love our app! Your support and trust in our services mean everything to us. Thank you for spreading the word!
Much appreciated, Kevin

May 3, 2023

Pete helped me a lot to complete my store setup. I recommed you all guys working with that kind team.

EMFARIOL®
Türkiye
2 days using the app
Rivo replied May 3, 2023

Thank you so much for sharing your positive experience with us! It's great to hear that our team was able to assist you in setting up your store. We look forward to continuing to serve you in the future :) - Lea, Rivo Support Manager

July 24, 2021

I am using this App to help attract more traffic to my website. Although I am new to this App I am glad that I installed it on my store because I feel content that my customers will be rewarded and that will encourage them to repeat orders.

Scarlet Bloom
United Kingdom
2 days using the app
Rivo replied July 26, 2021

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

February 10, 2022

great customer support. This App is the most complete and convenient. Easy installation and easy integration

Beauxury-Milano
Italy
2 days using the app
Rivo replied February 10, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🤩 All the best, Kevin

August 3, 2022

Harleen was very helpful and quick to respond. Still learning about this rewards program but looks really good

Lift Up Clothing LLC
United States
2 days using the app
Rivo replied August 3, 2022

Your review means the world to us! Let us know if any questions come up or if we can help along the way. We are always happy to help in any way we can and are available anytime. 😃 Thanks, Kevin

June 24, 2022

I am using this app to set up member discounts and points in hopes to draw in more customers. The customer service is good and personable! So far I would definitely recommend.

LordCouture
United States
2 days using the app
Rivo replied June 24, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin