Reviews (2,225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its user-friendly setup and effective customer support, with team members like Arianne and Paul receiving specific commendations. It is noted for significantly improving sales and customer engagement through its comprehensive loyalty and referral programs. The app offers a flexible pricing structure and a free plan, making it ideal for small businesses and startups. The onboarding process is also highlighted as thorough and supportive, enabling merchants to effectively utilize the app from the start.
Refine
-
By rating
Loved the speed and quality of service. MICA makes you feel like you are part of the team. Thank you Mica.
Ryder
Thank you so much! We're thrilled you enjoyed our fast and speedy support. Our team is always here to help in any way we can!
- Lea & Rivo Team
Excellent Service. I liked the attention to detail and the attention given to answer all my questions.
Thank you so much for your kind words! We take pride in ensuring our customers have a great experience with our app. Thank you for your support and choosing Rivo! - Lea, Rivo Support Manager
The customer service is amazing. Very prompt, helpful, and understandable. Jel gave me recommendations, tutorials, and advice on her own accord. It was helpful advice. It's really cool to know there are people working behind the scenes to help your website become the best it can be.
Thank you so much for the awesome review! We're so glad to hear that our team was able to help 🙌 Its our pleasure to provide a smooth and enjoyable experience, so don't hesitate to reach out if you need anything else. Cheers! 🎉
- Lea & Rivo Team
Only just started with this but seems simple to set up and use. will update if any changes. need more characters
Thanks for the 5-Star review! 🌟 We really appreciate you using the app. If you have any questions or need assistance, please let us know! We're here to help. Cheers, Kevin
I used Rivo before, and it has a great app product. I have great support from Abbie. Hand down to her customer service. There was no need for commitment, as she wanted me to try the app as much as possible. No hard selling here! Thank you so much!
We're grateful for your trust in our app and are here to support you however possible. If you have any other questions or concerns, please don't hesitate to get in touch.
Best regards, Kevin
Good app thanks I was surprised with this app and what can do. It is a good job. definitely, I will recommend it.
Thanks so much for the positive review and for recommending us to the community! 🎉 All the best, Katherine
Amazing as expected. Easy to install and support is available and very helpful. Highly recommended.
Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Best regards, Kevin
Excellent help from Marianne very friendly and helped with every step of the way. She even added VIP bonuses for me free. reccomend them.
We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for recommending us! Best regards, Kevin
need some help and got it. Not only fast, but the employee was really MEGA kind. Thumbs up from here... what a blessing
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩
Much appreciated, Kevin
Easy to use, super flexible and their support team is extremely fast, friendly and knowledgeable. I recommend this App without any reservations.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin