Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reviews (2,036)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

January 16, 2022

Simply outstanding! Customer service is fantastic and outplays the competition incredibly! Thank youuu!

treeonfy
United Kingdom
About 1 hour using the app
Rivo replied January 17, 2022

Thanks so much for the 5-Star review! Cheers, Kevin

June 10, 2022

Very user-friendly app. They really thought about the ins and outs what customer need. I am satisfied.

COOS COSMETICS
Netherlands
About 1 hour using the app
Rivo replied June 10, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

April 13, 2023

I've had question after question and Arianne has walked me through the process. Great customer service again lol.

K&S Place
United States
About 1 hour using the app
Rivo replied April 13, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

Edited September 10, 2021

Really easy to setup and love that they have a free plan. Chatting with customer support was easy and quick too!

Peachy Eyewear
United States
About 1 hour using the app
Rivo replied September 10, 2021

Thank you so much for the review! 🙌 If there's anything else we can do please feel free to reach out at any time. Cheers, Kevin

January 4, 2023

Vraiment intuitif, simple et efficace! Le service à la clientèle est fantastique! Je recommande vivement! :)

www.evamela.com
Canada
About 1 hour using the app
Rivo replied January 4, 2023

Tu es tellement incroyable! 🎉Merci beaucoup pour l'avis positif et pour nous avoir recommandés à la communauté Shopify ! Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous ! Bravo, Kévin

May 21, 2021

So far so good, easy to set up and adjust to my www.beoharvest.com.au store. It will be my pleasure to give you update in couple weeks time. Until then. Cheers

BeoHarvest
Australia
About 1 hour using the app
Rivo replied May 21, 2021

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

March 16, 2022

Great service of Arianne, good job! Helped me with installing the app, translate it and also being really kind!

Maximeslifestyle
Netherlands
About 1 hour using the app
Rivo replied March 16, 2022

Thanks so much for choosing our app! We are so glad that you are happy with our customer service. If you have any questions or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin

June 26, 2022

Excellent customer care. I got some useful information from Lea, who assisted me. Good work, it's a great start! The app is well done, very intuitive and well integrated.

JOJÒIA
Italy
About 1 hour using the app
Rivo replied June 27, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

March 9, 2022

Really easy set up and really helpful customer services for Lance. Lookinfg forward to see the results.

SoulBia
United Kingdom
About 1 hour using the app
Rivo replied March 10, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process and our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

January 13, 2022

Outstanding customer service from James! Love the chat feature on the app which instantly connects you to someone. My question was answered in 60 seconds. No more waiting 1-2 days for someone to get back to you. Thanks guys!

Stoner Wishlist
United States
About 1 hour using the app
Rivo replied January 14, 2022

Thanks so much for leaving a feedback, Stoner Wishlist. 😊 We love seeing our customers happy, so we try to give you the best possible support. If there's anything else we can be of service, please don't hesitate to let us know! All the best, Kevin