Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 19, 2021

Incredible support, helped me out with all issues and the app is super easy to install, thank you! :)

Status Error
United Kingdom
7 days using the app
Rivo replied October 19, 2021

Awesome! ✨ Thanks so much for the 5-stars! Let us know if we can help answer any questions at any time. Cheers, Kevin

May 9, 2022

I recommend this application! Paul and Pete are helpful in setting up our loyalty program. They take time to help us and walk us through the creation. This platform is responsive and easy to use :)

SERGEDESTEL
France
7 days using the app
Rivo replied May 9, 2022

We are so happy that you love our app and customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! All the best, Kevin

January 27, 2022

I really like the kind & generous support! Recomend it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

duxHoodies
United Kingdom
7 days using the app
Rivo replied January 28, 2022

Thanks so much for the 5-stars and for recommending us! Best regards, Kevin

July 22, 2022

Customer service is always quick to respond, anyone we interact with is more than happy to help. Lance was great with what I needed today. The only downside is the free plan doesn't offer much, but it works for what we need right now.

Lilac Market Headbands
United States
6 months using the app
Rivo replied July 25, 2022

Hey, Lilac Market Headbands team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

February 10, 2022

Awesome support and very useful tool so far. Abbie was very helpful and friendly! She even offered a few tips on improving our site branding etc.

Shrees Fashion Australia
Australia
7 days using the app
Rivo replied February 11, 2022

Glad you love our support and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

October 1, 2021

Aplicación totalmente personalizable. De manera que puedes adaptarla a tu negocio sin problema. Es muy costoso traducir todo al idioma de la tienda... son muchos campos

Hoyo 7
Spain
6 months using the app
November 30, 2021

Easy to setup and the support team is responsive, they resolved our issue in a timely manner. Highly recommended!

wigisfashion-au
Hong Kong SAR
7 days using the app
Rivo replied November 30, 2021

We are so excited that you are happy with our app and support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Much appreciated, Kevin

February 27, 2023

Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.

PlatinumEstore.com
United States
7 days using the app
Rivo replied February 27, 2023

Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review!
Best wishes, Kevin

June 2, 2022

Really great customer service, quick, friendly, and helpful! Betty was cheerful & helpful. Could not have asked for better! She helped me made things easy. I recommanded.

Chiptshirts
United States
6 days using the app
Rivo replied June 2, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 22, 2022

Einfache Handhabung, faire Pläne, Großartiger Support ! Die beste App, die man für Treuepunkte etc. finden kann.

CHOLDE
Germany
6 days using the app
Rivo replied April 22, 2022

Es ist Musik in unseren Ohren, dass Sie mit unserer App und unserem Kundensupport zufrieden sind. Vielen Dank für das positive Feedback. 🙌 Alles Gute, Kevin