Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 19, 2022

It's the team that makes the difference! They want to hear from you. You can't get lost, they are always right there to help. Pretty cool to have a company that truly cater to you and your biz.

FestivalFlex
United States
7 months using the app
Rivo replied October 19, 2022

Thanks for the review, FestivalFlex team! Is there anything else we could have done to make this a 5-star experience? Feel free to let us know. 😊 Best regards, Kevin

August 26, 2022

Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)

Nirvana Collective
Philippines
8 days using the app
Rivo replied August 26, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 21, 2023

I take this app to create a referrals & loyalty programme for my shop.

They have many benefits with this app :

-great support (thank you Pete for your support he give me answer to all my question very quickly

-the price, much fonctionnality for a better price than other app

TOMO Clothing
France
8 days using the app
Rivo replied February 21, 2023

Your positive feedback is greatly appreciated. Thank you for letting us know that we're on the right track!
Much appreciated, Kevin

August 27, 2021

This app is good. I use it to increase the number of times my customers return. I got the free version. I will get the paid version as time goes on

YOUTime Beauty!
United Kingdom
7 months using the app
Rivo replied August 27, 2021

Thanks for the review, YOUTime Beauty! 🙂 Is there anything else we could have done to make this a 5-star experience? Feel free to send any feedback to support@boosterapps.com. All the best, Kevin

Edited May 9, 2023

I had a little problem.
I couldn't contact them.
They are very kind. I solved my problem with them immediately. Thank you!

EmpressKorea
South Korea
8 days using the app
Rivo replied May 9, 2023

Hi Sangwoo,

We are glad that we could help solve your concern and the kind words are much appreciated. Thank you for giving us the opportunity to make things right!

Cheers,
Lea

Edited July 14, 2022

i am using this app to drive sales, Betty was great in helping me with my setup, appreciate it very much. i will be back with an updated review soon,the app was recommended to me by a friend who said it really help her store

claim.it.boutique
United States
8 days using the app
Rivo replied July 14, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🍻 Thanks so much for the 5-star review and we are so glad that you are happy with our customer service! 🎉Cheers, Kevin

July 22, 2022

I'm loving it so far and the rep I chatted with, Abbie, she is an awesome human being! She not only helped me walk through the upgrade, but she suggested some improvements to my website that I hadn't thought of! Her quick response and replies helped me to get everything I needed to do in under 10 minutes, while chatting with her. I even accidentally closed the tab I was on and reconnected with her on another Rivo product tab that I had up. I'm telling you now, if Rivo doesn't give this lady a pay raise, I will RIOT! lol Thanks again! I'm greatly enjoying your apps! :D

Clarksville Hobby Depot LLC
United States
7 days using the app
Rivo replied July 25, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

March 14, 2023

I recently added this app to my website and the set up was easy. I needed some help with rewarding customers for past purchases. Mica jumped right in and helped me solve the problem quickly. Thank you!

Stamped N Pressed LLC
United States
7 days using the app
Rivo replied March 14, 2023

We appreciate you choosing our app and are so glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us. If any questions come up or if we can help along the way, please don't hesitate to let us know.
All the best, Kevin

November 6, 2023

Moved from Stamped Loyalty and really enjoying the customer service and customization and a lesser price. I highly recommend.

Adrenaline
United States
7 days using the app
Rivo replied November 8, 2023

So glad you're enjoying our services and finding great value in our app! Thanks for your recommendation, means a lot to us! 🙌
- Lea & Rivo Team

March 9, 2021

I loved how easy it was to set up. Many times when trying to customize an app it can be difficult in each step. The steps to get started was simple. I love that I was able to preview as I went a long great job!!

DivanDiamondz
United States
7 days using the app
Rivo replied March 10, 2021

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Katherine