Reviews (2,349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Super helpful to put up a full working loyalty & reward program in the shop and also quick support.
It just seems not possible to translate all of the texts to another language.
Having compared several apps, this app seems to work the best for the beginners. Meet all the basic needs. The customer service Maria is cheerful.
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin
Mica was super helpful and patient + responded really quickly, I was debating between Rivo and a couple of other loyalty apps but the elite customer service helped me make a decision to stick with Rivo!
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin
Die App ist mega! Kundenservice TOP! Handhabung ebenfalls!
Passt perfekt in jeden Shop & hilft dabei die Kunden zu binden.
Wir freuen uns sehr, dass Sie unsere App und unsere Dienste genießen! Vielen Dank für das positive Feedback und die Bewertung! 🌟 Viele Grüße, Kevin
J'ai découvert cette application en ayant installé RIVO abandonned cart,( qui est très bien pour les paniers abandonnés). Et quelle surprise!!! Merci Abbie
Cette application correspond exactement à ce que je recherchais pour augmenter le panier moyen. Rien qu'avec le forfait gratuit on a accès aux fonctionnalités principales. Tout est fluide, facile d'utilisation et prêt à l'emploi en moins de 2.
Abbie est vraiment très gentille et rien que pour çà je recommande cette application
Merci beaucoup pour les commentaires merveilleux et réfléchis! 🤩 Votre avis signifie le monde pour nous ! Nous sommes toujours heureux de vous aider de toutes les manières possibles et nous sommes disponibles à tout moment. Meilleurs voeux, Kévin
great customer service
really fast, extremely outgoing, went over the top and did stuff i never even asked about
So glad you're happy with our customer service. 🙌 Let us know anytime if you need further help. Cheers, Kevin
Arianne was very helpful, she helped me not only with the issue I had but she suggested some more changes to my settings that would have made the website more attractive and easy to use. Really grateful. Amazing customer service.
So glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Perfect, the app itself is amazing and the team is very supportive. Best loyalty app I believe.
Thank you so much for the feedback! We're so glad to hear that you love our app. We strive to provide the best experience possible for our customers! So happy you liked the setup we did for your loyalty page! Feel free to reach out anytime you need help!
- Lea & Rivo Team
This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!
So glad to hear you found our app easy to use and had a great experience with our support team! 🎉 Thanks a bunch for the feedback, you've definitely brightened our day! 💙
- Lea & Rivo Team
It's the team that makes the difference! They want to hear from you. You can't get lost, they are always right there to help. Pretty cool to have a company that truly cater to you and your biz.
Thanks for the review, FestivalFlex team! Is there anything else we could have done to make this a 5-star experience? Feel free to let us know. 😊 Best regards, Kevin