Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.
We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo!
- Lea & Rivo Team
Maria was really helpful when I needed assistance. Very fast and great support when needed. Thanks again!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
I came across this loyalty building app last week. I am just adding it and I am looking forward to gaining more happy and loyal customers and to use it to maximum effect. 1. To drive customers to my website, but mostly to encourage and reward existing customers to come back to order more... It has been simple to set up and the customer service and support has been second to none or as my da would say “First Class”. An excellent addition to the pulling power for my website... Well done Booster Apps!
Thank you for the awesome review Pauline, was great to chat today and learn more about your business! Looking forward to helping you grow your loyalty program.
Cheers
Stuart
Best customer service from betty she responded oddly quick at 3 am very surprising and helped me out a ton a she is nice. deserves a raise
You are amazing! ✨ Thank you so much for your kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 All the best, Kevin
Ryan was very helpful. He listened to my issue and did all he could to resolve it. He even added some extra customer service by offering a free upgrade to my widget. Very impressed
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Best regards, Kevin
Fast, simple, and useful. Good customer service - thanks Jon. Would recommend to other Shopify members.
Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin
So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie
Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin
I used this app to help with marketing. I'm confident that it'll help alot for customers to return .
Thank you for taking the time out of your day to leave us a review, Little Laughs! 🙂 Our team here at Booster Apps is always striving to exceed your expectations so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, send us a message at support@boosterapps.com and we would be happy to see where we can improve. All the best, Kevin
Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
Much appreciated, Kevin