Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 13, 2023

One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!

Lingerie Hut
United Kingdom
9 days using the app
Rivo replied July 17, 2023

Thank you so much for your feedback! 🙌 It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo 💙
- Lea & Rivo Team

November 8, 2022

To me the most important part of any service and experience is the customer support and willingness to help. This app offers outstanding customer service, the representative I had, Arianne, went above and beyond her duties to make me feel appreciated and even went as far as making suggestions for my store with a step by step for me to learn with. I am so grateful for the help I received!

Derby Clothing Company
Canada
9 days using the app
Rivo replied November 8, 2022

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the 5-stars. 😊 Cheers, Kevin

December 4, 2021

Great App...Highly Recommend!
John Rivo was a big help to get the branding removed for me quickly and efficiently :)
honeystreammeadow.com

Honey Stream Meadow Boutique
United States
8 days using the app
Rivo replied December 6, 2021

Your review made our day! ✨Thank you so much for the 5-stars and for recommending us to the Shopify community! Best regards, Kevin

March 30, 2021

A very easy-to-use app to build your customer base and create trust with them. This will definitely increase my sales.

Max Home Tools
Netherlands
8 days using the app
Rivo replied March 31, 2021

Awesome! Thanks so much for the positive review! 🤩All the best, Katherine

April 22, 2021

I am hoping this app with increase engagement, and purchases. I will let you know in a couple of weeks.

Redemption Candle Company
United States
8 months using the app
Rivo replied April 26, 2021

Hey Redemption Candle Company!

Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?

Feel free to reach out to us at support@boosterapps.com and we would be happy to assist.

Much appreciated, Katherine

June 13, 2022

Amazing customer services as always, super helpful whilst setting up my loyalty programs! Thanks again!

Beauty Fennique Nail Supplies
Australia
8 days using the app
Rivo replied June 13, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

March 24, 2021

I've just installed this app but on the front-end, everything looks great. I haven't had customers use it just yet, but we'll see how that goes. As far as the SEO, I'm super excited that things were fixed. I have a B rating now, so I'm hoping to have more customers soon!

Southern, Sweet & Sassy
United States
8 days using the app
Rivo replied March 25, 2021

So glad you are liking the app so far! If you have any questions or if we can help along the way, please feel free to reach out to us anytime at support@boosterapps.com. Thanks so much for the 5-stars! 🌟Cheers, Katherine

December 28, 2022

Rivo is amazing. The support is 2nd to none and we look forward to growing our business alongside Rivo. Lance - thank you so much for all your help!

Flush Packaging
United States
8 days using the app
Rivo replied December 29, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

March 13, 2021

Love these guys apps! Always of great quality and absolutely love how they make it free! Keep up the amazing work guys.

Dots Clothing Store
United States
8 days using the app
Rivo replied March 15, 2021

Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad you feel we're on the right track! 🚀Cheers, Katherine

June 23, 2022

Jai hâte de voir le résultat, et PETE du service client est super gentils, aidant
et très serviable vraiment tops

Le HIPSTORE
Belgium
8 days using the app
Rivo replied June 23, 2022

Nous sommes ravis de faire partie de la croissance et du succès de votre entreprise ! Nous apprécions que vous utilisiez notre application et que vous laissiez des commentaires positifs ! 🍻 Bravo, Kévin