Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Aplicativo excelente!!! E os atendentes super atenciosos, recomendo muito!! ótimo para agregar valor e fidelizar clientes.
Sua avaliação fez o nosso dia! ✨Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! Abraço, Kevin
Great and proactive customer support from Arianne!
Starting to get used to the app and will try out more features soon.
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin
Loving the app so far! Works really well with my website and my customers love it! Reached out to their help desk and was able to get support right away!
Thanks for the awesome review! 🙌 Just wondering, is there anything else we could have done to make this a five-star experience? Feel free to send any feedback to feedback@boosterapps.com. Much appreciated, Kevin
Love this app! The customer service is great! I'm pretty new to this app but I know it's gonna increase my customer interaction and sales!
Arianne was very helpful. The one thing i think needs changing with the app, is the customer section. It's not accurate with the customers signing up. It seems to just add customers, but these customers havent necisarily signed up to the app.
Great response from the support and so far does the job ..
Can't wait to see my loyalty program increase.
We understand the importance of customer loyalty, and we are excited to hear that you are looking forward to seeing your loyalty program increase. Our team is dedicated to providing high-quality products and exceptional customer service to help our customers achieve their goals. Thank you for choosing our app and for placing your trust in us.
All the best, Kevin
Pete is a true champion, quick, easy, friendly, helpful, insightful, resourceful, the list goes on, amazing app!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin
Ho installato l applicazione tempo fa e lasciato 5 stelle ma ad oggi provo ad aprire l app e non si apre, rimane lo schermo bianco, quidni non posso piu vedere il punteggio dei miei clienti, se non si sblocca dovrò disinstallarla e trovarne una nuova
Ciao Domenico,
Vieni da Rivo. Grazie per aver portato questo alla nostra attenzione. Ci scusiamo per il disagio. Abbiamo notato che ci hai contattato qualche giorno fa e abbiamo visto che il problema è stato risolto e che riesci ad accedere all'app senza problemi. Se hai bisogno di ulteriore assistenza o hai altri dubbi, non esitare a rispondere al thread di posta elettronica o contattarmi direttamente all'indirizzo lea@rivo.io. Siamo qui per aiutarti e trasformare la tua esperienza!
Distinti saluti,
Lea
Fantastic app, fantastic support - really fast at helping me change the bits I wanted to, couldn't ask for more - highly recommend!
Thank you so much for your lovely review! We always strive to provide fast and helpful support for our customers. Your recommendation means a lot to us, thank you for choosing Rivo! - Lea, Rivo Support Manager
Jel was very helpful with all the questions I had and even made suggestions to improve my store
Thanks so much for your kind words! It was a pleasure assisting you with your questions and offering suggestions to enhance your store. Glad we could be of help!
- Lea & Rivo Team