Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 24, 2022

This app is fantastic and Abbie was very very helpful with everything. I can Definitely recommend this!

Canny Creations
United States
10 days using the app
Rivo replied May 25, 2022

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars and for recommending us! 🤩 All the best, Kevin

July 9, 2023

What a fantastic experience with Rivo Loyalties! From the get-go, the setup process was a breeze. Pete, from customer service, was a standout. He effortlessly increased my limit and removed the widget branding, all for free and without any push to upgrade. A big shoutout to Pete for making this journey so smooth. Thanks to him, I'm excited to keep using this app. Kudos, Pete, for your top-notch customer service and this brilliant app. I'm loving it!

Glass Skin
France
10 days using the app
Rivo replied July 10, 2023

Thank you so much for the amazing review! 😄 We're thrilled to hear that you had a fantastic experience with our app. We always strive to go above and beyond to make our customers happy. Thanks again for your kind words, you've made our day! 💙
- Lea & Rivo Team

March 10, 2022

Based solely on my encounter with Abbie, I'm already a fan. She was super helpful and sweet. I can't wait to get Rewards activated so I can update my review. So far, set up seems pretty straight forward. Thanks again Abbie!

[un]possible cuts
United States
10 days using the app
Rivo replied March 11, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

February 16, 2023

Abbie gave extremely professional and helpful service! Their app is incredibly good even for the free plan, has already gained great new features since I've installed only a week ago, and has already netted me 3 large (~800$) orders. So glad i found this app!

TiddyShop
United States
10 days using the app
Rivo replied February 19, 2023

We're so excited that our app has provided excellent results and is helping your store skyrocket! Thanks so much for the positive feedback and review!
All the best, Kevin

December 27, 2021

She was very helpful and met my need in a professional way.
I hope you continue with such a fast and efficient service.
Congratulations.

Pleiadesco
Brazil
9 days using the app
Rivo replied December 28, 2021

Thank you so much for your kind words. 😊 It's our pleasure to help you with your concerns. If there's anything else we can do, please don't hesitate to let us know. Our team is always available anytime. All the best, Kevin

August 13, 2021

Great app. Good support service. Love to use it in long term!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Acecrafty
Vietnam
9 days using the app
Rivo replied August 13, 2021

Excellent! It's music to our ears that you are happy with our app and service! 🤩 Cheers, Kevin

July 14, 2021

Very easy to set up and navigate. This app will certainly help to boost customer's loyalty. Thank you

Trinhique
Singapore
9 days using the app
Rivo replied July 15, 2021

You are so awesome! Thank you so much for the 5-Stars! 🙌 Cheers, Kevin

May 11, 2021

The app was very easy to set up and customize. I was able to make it match with the rest of my store and customize the rewards as well. Kevin even checked in to make sure it was functioning properly.

Infyssal
United States
9 days using the app
Rivo replied May 12, 2021

Awesome! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Katherine

Edited April 6, 2021

This app is awesome. I watched the tutorial video before I installed it and the video explained the entire process very well. I'm excited to have this addition to my site.

Scholar Luxe
United States
9 days using the app
Rivo replied April 7, 2021

Thanks so much for the positive feedback and review! 🙌All the best, Katherine

October 12, 2022

L'app è molto completa, e il servizio clienti è ottimo, sono stato seguito da Abbie, bravissima super gentile è molto professionale.
Per ora sto usufruendo del piano gratuito, ha funzioni molto limitate ma comunque ottime. Prevedo di passare ad altri piani in futuro.

Amenity
Switzerland
9 days using the app
Rivo replied October 12, 2022

Sei fantastico! Apprezziamo il tuo tempo per lasciare un feedback positivo e una recensione a 5 stelle! ❤️ Se c'è qualcos'altro con cui possiamo aiutarti, faccelo sapere in qualsiasi momento. Il nostro team sarà lieto di assisterti. 🙂 Grazie, Kevin