Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
Refine
-
By rating
Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Cheers, Katherine
Abbie was amazingly patient as I explained what I did wrong and what I needed fixed. Because I was transitioning websites it made things challenging so in haste I deleted a page I shouldn't have. Abbie logged in and solved the problem in like 1 minute max.
Best customer service and so happy I chose Rivo!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I've really like the app so far, super easy to use and understand! I look forward to seeing our my customers like it.
We are so happy you like the app so far! 🙌 Feel free to reach out any time if you have any questions. Cheers, Kevin
So far so good. It was easy to set up and the chat feature within the app was very helpful for the things I did have questions about.
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin
Such a great app that exactly what I need. The operator is very good to reach us since we get this app on our page. Hope people can find what they want here.
Thank you so much for the positive review! 🙌 All the best, Katherine
Great wonderful team working behind the app. Im amazed at how it generates leads in just 24 hours since my website launched
We're so excited that our app has provided excellent results for your store in just a short amount of time! 😍 Your review is very much appreciated! Thanks, Kevin
I use Rivo for the loyalty program and the rewards program. Great apps with tons of features. Customer service is always 100%. Thanks Paul!
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
Have not used app yet, but customer service is on point and quick to respond. Can't wait to use the app!
Até o momento só tenho a elogiar, ótima interface simples de configurar e estou muito contente pelo atendimento!
Estamos tão animados que você está gostando de nossos serviços! Seu elogio em sua avaliação de 5 estrelas é muito apreciado! Obrigado, Kevin
The support is extremely reactive and helpful. The installation is smooth and easy. Really good app for the price and features. Would need some feature need to be added, otherwise I don't regret to use this app
Excellent! 😊 It's music to our ears that you are happy with our app! Your review is very much appreciated! If you have any questions or concerns regarding the app and its features, just let us know! We'll be happy to assist you anytime! Thanks, Kevin