Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

April 5, 2022

I wish birthday points were available for free, but other than that this app provides a lot! Customer service is great!

Call Me Sweetea
United States
5 months using the app
January 27, 2021

Dear Booster team and Stuart. Thank you my friends for your wonderful support. Another great app! Run booster run!

Miyu Istanbul
Türkiye
5 days using the app
April 18, 2023

When I was getting my site verified their customer support person was SO helpful. Not only did they get me verified quickly, they followed my store on social media (so sweet), and gave me really actionable advice to improve my store's site. Like, I have absolutely never had an app give me such great service and legit business advice before. It was in the perfect, most genuine way too. Not in a "trying to upsell" or "telling you how to run your business" kind of way. Above and beyond. I'm stunned. Thanks specifically to Abbie! Somebody give them a raise stat.

emdashbooks
United States
5 days using the app
Rivo replied April 18, 2023

Thank you for taking the time to leave such a thoughtful review! We strive to provide excellent service to all of our customers, and it's feedback like yours that motivates us to keep up the good work. We greatly appreciate you using our app, and we hope to continue providing you with great service!
Much appreciated, Kevin

December 3, 2021

it has been okay so far. hoping to see results pretty soon and let's hope my potential customers like it as well.

EBOSSE
United States
5 days using the app
Rivo replied December 6, 2021

Thanks so much for leaving a 5-star review! 🌟' We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

September 16, 2021

I like the ease of adding this to my shop. Very user-friendly and easy to navigate. This is a great app!

The Cozy Corner
United States
5 months using the app
Rivo replied September 16, 2021

Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Booster Apps is always striving to exceed your expectations so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, send us a message at support@boosterapps.com and we would be happy to see where we can improve. All the best, Kevin

October 28, 2022

Customer service is amazing, it really sets this app apart from all other loyalty/ rewards programs! Product is great also.

JEM CITY
United Kingdom
5 days using the app
Rivo replied October 31, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

February 10, 2022

Sehr guter Support. Unkompliziert und einfach. find ich echt gut. Kann ich nur jedem gerne weiterempfehlen.

Pfoten Store
Germany
5 days using the app
Rivo replied February 10, 2022

Schön, dass Sie mit unserem Kundenservice zufrieden sind! 😄 Vielen lieben Dank für die 5 Sterne und dass du uns der Community weiterempfiehlst. Wenn wir sonst noch etwas tun können, um zu helfen, lassen Sie es uns einfach wissen. Tschüss, Kevin

October 4, 2022

I am blown away at how amazing Rivo customer service is. Since starting my small business I have found a lot of B2B apps and services are trying to take advantage of me. Just following my dreams, but Rivo is the first to really seem like they want to help. Also they actually help. Like really help. Right when I needed it. Great job guys!

RayNSons
United States
5 days using the app
Rivo replied October 4, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. 🙌 All the best, Kevin

July 1, 2023

so much help that they provided and great tips and step by step links thank you!!! They were also very kind!!

BeLoved
United States
5 days using the app
Rivo replied July 3, 2023

Thank you for the kind words! We're glad to hear that our support team was able to help and provide valuable tips for your store. We'll always be here to lend a hand!
- Lea, Rivo Support Manager

September 16, 2023

Very impressed with the apps function and ability to up sell. Easy to instal and the support from Jel who helped me again was 100%. I am hoping this will help me boost traffic and sales.

Clickagift
United Kingdom
5 days using the app
Rivo replied September 18, 2023

Glad you loved the app's features and the setup was a breeze. Our team is always here to lend a hand! Wishing you success in boosting traffic and sales!
- Lea & Rivo Team