Reviews (2,267)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

March 30, 2022

Just getting started using the app, love having a way to reward my customers. Excellent customer service.

EMPOWR EATS
United States
6 days using the app
Rivo replied March 30, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin

September 17, 2022

Mica was really nice and helpful :) great support, she really helped me a lot and added a few more recommendantions, perfect

My Dog Recommends
Ireland
6 days using the app
Rivo replied September 19, 2022

Thank you for the wonderful review! We appreciate you using the app and we're always here for you anytime! 🎉Best regards, Kevin

December 1, 2022

I installed this app to help me keep track of my customers rewards .So far so good.I would like to thank Jel for her assistance when i requested for help she really went an extra mile to assist.

Baobab Swirls
Zambia
6 days using the app
Rivo replied December 1, 2022

Thanks so much for installing our app and leaving a 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Best regards, Kevin

May 10, 2022

Love the design of this app and how simple it is to use. Abbie was awesome to work with! I would recommend to anyone looking for a quick way to integrate a loyalty program into their Shopify store.

Outdoor Made
United States
6 days using the app
Rivo replied May 11, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thank you so much for your kind words and for recommending us to the Shopify community. ✨ Best wishes, Kevin

May 5, 2023

Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.

DownUnderThunder
Australia
6 days using the app
Rivo replied May 5, 2023

Thank you so much for your kind words! We strive to make sure every interaction with our team is amazing and efficient. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with us. - Lea, Rivo Support Manager

March 8, 2022

The customer support is really great. Keep up the good work. I wrote about increasing limits and got a lot of free stuff :)

selley.de
Germany
6 days using the app
Rivo replied March 8, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

September 13, 2023

Abbie was great, above and beyond! Customer service is super fast didnt have to wait at all! Feeling confident about this purchase

Alpha Dream Technology
United States
6 days using the app
Rivo replied September 15, 2023

Thanks for the awesome feedback! So happy to hear that our support team exceeded your expectations and that you had a great experience with us. Cheers!
- Lea & Rivo Team

July 26, 2023

All I can say is wow! I just installed the app and within a minute Abbie was there to help with everything. Even gave me a tip that I was trying to figure out with my store theme! Seems to be an awesome app and I look forward to using it to continue to build my store. Thanks!

Gear Revolt
United States
6 days using the app
Rivo replied July 28, 2023

Thank you so much for the fantastic review! We're thrilled that our team was able to assist you promptly and provide you with a helpful tip. 🎉 We're here to support you on your journey in building your store. Feel free to reach out if you need any further assistance.
- Lea & Rivo Team

April 5, 2022

I wish birthday points were available for free, but other than that this app provides a lot! Customer service is great!

Call Me Sweetea
United States
5 months using the app
January 27, 2021

Dear Booster team and Stuart. Thank you my friends for your wonderful support. Another great app! Run booster run!

Miyu Istanbul
Türkiye
5 days using the app