Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

October 1, 2021

Aplicación totalmente personalizable. De manera que puedes adaptarla a tu negocio sin problema. Es muy costoso traducir todo al idioma de la tienda... son muchos campos

Hoyo 7
Spain
6 months using the app
November 30, 2021

Easy to setup and the support team is responsive, they resolved our issue in a timely manner. Highly recommended!

wigisfashion-au
Hong Kong SAR
7 days using the app
Rivo replied November 30, 2021

We are so excited that you are happy with our app and support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Much appreciated, Kevin

February 27, 2023

Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.

PlatinumEstore.com
United States
7 days using the app
Rivo replied February 27, 2023

Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review!
Best wishes, Kevin

June 2, 2022

Really great customer service, quick, friendly, and helpful! Betty was cheerful & helpful. Could not have asked for better! She helped me made things easy. I recommanded.

Chiptshirts
United States
6 days using the app
Rivo replied June 2, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 22, 2022

Einfache Handhabung, faire Pläne, Großartiger Support ! Die beste App, die man für Treuepunkte etc. finden kann.

CHOLDE
Germany
6 days using the app
Rivo replied April 22, 2022

Es ist Musik in unseren Ohren, dass Sie mit unserer App und unserem Kundensupport zufrieden sind. Vielen Dank für das positive Feedback. 🙌 Alles Gute, Kevin

May 11, 2021

Super easy to use and a great way to incentivise purchases and sign ups! Really enjoying setting it up so far!

The Smart Cave
United Kingdom
6 days using the app
Rivo replied May 11, 2021

Awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Much appreciated, Kevin

January 12, 2023

Overall a great app, with terrific customer service. However limited integrations with other apps I use, and getting the functionality I needed, involved being upgraded to levels that were not affordable for me.

ForWhiskeyLovers.com
United States
6 months using the app
Rivo replied January 17, 2023

Feedback like this helps us consistently improve our customer experiences and gauge what we're doing right and where we can make adjustments. I have sent over your feedback to our product team. Best regards, Kevin

November 2, 2021

I have installed several reward programs.
Among them, it is the most reliable and convenient to use.
It is also relatively inexpensive compared to other reward programs.
Also their support is very quick and friendly.
I recommend their reward program.

Touching Shop
South Korea
6 days using the app
Rivo replied November 2, 2021

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. Thanks so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

June 15, 2021

Very easy to set up and customize...perform exactly as I expected. Would highly recommend to anyone. I find it’s nicer than a pop-up asking for an email to receive news letters

The Sprouting Spirit Healing Stones and Jewelry
Canada
6 days using the app
Rivo replied June 15, 2021

Glad you are loving our app! Thank you so much for the 5-Star review and for recommending us to the community🎉! If you have any questions or if we can help along the way, feel free to reach out to us anytime. Cheers, Kevin

March 3, 2021

Very easy to install and sync! Also, great customer service! Thanks for an easy to use rewards app! I'm looking forward to rewarding my loyal customers!!

Willey Bandz
United States
6 days using the app
Rivo replied March 4, 2021

Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Much appreciated, Katherine