Reviews (2,316)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its loyalty programs, referrals, and customizable rewards. It features an easy setup, seamless Shopify integration, and a user-friendly interface. The flexible pricing accommodates various budgets, enhancing its accessibility. Performance is consistently smooth, positively impacting business operations. Customer support is particularly praised, with staff members like Arianne, Jel, and Paul noted for their responsive and personalized assistance, contributing to improved sales and customer loyalty.

January 12, 2022

Awesome! Complete and comprehensive answers to every question asked. Great app, even better support.

Inspiracja
Poland
About 23 hours using the app
Rivo replied January 12, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

April 8, 2022

Has worked perfectly for all of my needs. Betty was quick to respond and super helpful when I needed help.

Grateful Casa
United States
About 23 hours using the app
Rivo replied April 8, 2022

Thank you for 5-stars! We appreciate you using our app and leaving positive feedback! Cheers 🥃 to success to you and your business! Best wishes, Kevin

October 12, 2022

Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.

Max and Rosy
South Africa
About 22 hours using the app
Rivo replied October 13, 2022

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

March 5, 2022

Lance was super helpful, and COMPLETELY removed my limit, not just doubled it. Rivo's support responded within a minute at 8 AM PST on a Saturday. Very impressed. Thank you, rivo!

HunterVR Merch Store
Canada
About 22 hours using the app
Rivo replied March 7, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Best wishes, Kevin

February 8, 2023

Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!

One Love Candles
United States
About 22 hours using the app
Rivo replied February 9, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 26, 2022

Amazing app, perfect for what we are looking for. Plenty of ways to earn and to reward our customers. Happy

The Vape Escape Wales | Darth Vaper Wales
United Kingdom
About 21 hours using the app
Rivo replied January 26, 2022

Excellent! So glad you are happy with our app! 🙌 Feel free to reach out to us anytime if you have any questions or if we can help in any way. Best wishes, Kevin

March 17, 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
United States
About 21 hours using the app
Rivo replied March 23, 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine

August 9, 2022

I can not express how nice, fun, helpful and top notch was Abbie! Honestly I have had my store for almost three years and never once had such great customer service and fast. She made me laugh and went beyond and above to help me.

Ubatuba Tan
United States
About 21 hours using the app
Rivo replied August 9, 2022

We're so glad you are happy with our services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

November 25, 2021

I used this app to help me get more customers. It is really simple and easy to use on the website. I am looking forward to reap the benefits from it.

Hydro Juice
United States
About 20 hours using the app
Rivo replied November 25, 2021

Thank you so much for using our app, Hydro Juice! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, don't hesitate to let us know! Best regards, Kevin

January 20, 2022

The app is complete and the support is outstanding. Special thx to Arianne that made my day easy. 100% recommended!

destilHERO
Germany
About 20 hours using the app
Rivo replied January 20, 2022

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin