Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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I have only just set up the app, but it was easy and intuitive and seems like it will fit my needs. Abbie was also super helpful when I was confused about a minor thing. I look forward to using this app more!
Thanks so much for choosing our app! We are so excited that it exactly fits your needs! If you have any further questions or experience issues along the way, just let us know. We would be happy to assist you in any way we can. 🙌 Cheers, Kevin
not had chance to use properly yet but looks good so far customer service is good also fast response great staff
Thanks for the review, Unique Garden Creations! We'd like a chance to see how we could have made your experience a 5-Star and any feedback you have for us. Or if we can help in any way, drop us a line anytime. Cheers, Kevin
I like this app a lot. Also, the next day after installation I received an email from the team with the screenshot confirming that everything is OK. Very nice of them!
Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Much appreciated, Katherine
I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!
We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service.
Best wishes, Kevin
Arianne was very helpful! She helped me customize my rewards program. Thank you. The app seems pretty easy to use so far!
Thank you so much for the 5-star review! We're always here and happy to help! 🍻 Cheers, Kevin
Just started using it and the help setting it up is great.
Thanks so much for the feedback! Glad to hear you're having an easy time setting it up. Let us know if you need any further assistance.
- Lea & Rivo Team
Sto iniziando ad usare questa app. Mi sembra davvero ben fatta. Spero che mi aiuti a far crescere il negozio e fidelizzare i clienti
Meraviglioso! 🤩 Grazie mille per aver scelto la nostra app! Siamo così entusiasti di far parte della crescita e del successo della tua attività! Se hai bisogno di qualcosa, faccelo sapere. Cordiali saluti, Kevin
I added the free version to my store to check it out The free version has all you need to offer loyalty rewards for a small business starting out. Customer service is great
We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
The Rivo rewards & loyality program app is an excellent idea and will hopefully help keep bringing my customers back for more purchases.
The Support for the app is also absolutely awesome! Abbie was so helpful and efficient in the way she helped me with a couple of technical things in my store. She also gave me some good suggestions too.
Thank you very much, keep up the great work!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
By far, the most amazing experience in the first ten minutes of setting up the app. Jel helped me remove all of the Rivo branding and even Shopify branding on my site to improve my customer experience. The best part was, I didn't have to ask. Simply open the customer service chat and they will take care of you! :) THANKS RIVO!
We're so delighted to hear that you had an amazing experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin