Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 21, 2024

Very nice and helpful feedback from Jel!

Velvet Luxury
Portugal
29 minutes using the app
Rivo replied September 23, 2024

Thanks for the kind words! 😊 If you need anything else, just let us know.
- Kevin & Rivo Team

June 26, 2024

Incredible app! Super easy to use and super quick to set up. Also I needed help from support and they were brilliant to respond. Very happy with the service.

unwontedapparel
United Kingdom
1 day using the app
Rivo replied July 1, 2024

Thank you for the incredible review! We're thrilled to hear you find our app easy to use and our support team helpful. Your satisfaction means a lot to us!
- Kevin & Rivo Team

July 21, 2024

Best service in a while Arianne needs a pay rise so kind and friendly and got everything sorted on my account thank you

The Smellies
United Kingdom
28 minutes using the app
Rivo replied July 23, 2024

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means the world to our support team!
- Kevin & Rivo Team

Edited August 12, 2024

I have had a great experience with the Rivo Loyalty & Referrals app. I had the pleasure of working with Arianne through chat and she was very helpful! Thank you, Arianne!

Summer Vine
United States
About 2 months using the app
Rivo replied June 7, 2024

Thank you! So glad you found our chat helpful and understanding. We're always here for you! 😊
- Kevin & Rivo Team

March 13, 2024

Nothing but good things to say, I have been using them for a few years and it has been an excellent addition to my shop. Integration was simple, everything worked flawlessly from day one and support has been exceptional for the few times I've needed it.

Hammerthreads
Canada
Almost 3 years using the app
Rivo replied March 15, 2024

Thrilled to hear your positive experience and that everything's been running smoothly! We're here whenever you need us. Thanks for sticking with us! 😊
- Kevin & Rivo Team

August 15, 2024

Easy Set up

Friday Atelier
Germany
About 9 hours using the app
Rivo replied August 19, 2024

Thanks for your review! We're thrilled to hear setup was a breeze for you. 😊
- Kevin & Rivo Team

July 6, 2024

Best in Class Customer Support

My Store
India
3 months using the app
Rivo replied July 8, 2024

Thank you for your feedback! We're delighted you found our customer support to be top-notch. We're here for you whenever you need assistance!
- Kevin & Rivo Team

October 26, 2024

Thank you for the help!

Vice City Beads
United States
32 minutes using the app
Rivo replied October 29, 2024

You're welcome! Glad we could assist. Reach out anytime you need more help! 😊
- Kevin & Rivo Team

July 19, 2024

Just started using Rivo, everything is okay. Customer service is superb. Thanks Jel !!!

Art with Kiba
Austria
About 5 hours using the app
Rivo replied July 22, 2024

Glad to hear you're enjoying Rivo and our customer service! Thanks for choosing us, and we're here whenever you need help! 😊
- Kevin & Rivo Team

October 28, 2024

Muy amable y resolutiva, un 10 Arianne

SoleX
Spain
About 2 months using the app
Rivo replied October 30, 2024

¡Gracias por los elogios! Me alegra que nuestro apoyo te haya resultado útil y amable. 😊
- Kevin y el equipo de Rivo