Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 29, 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Boredom Kills
United States
About 1 year using the app
Rivo replied April 1, 2024

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊
- Kevin & Rivo Team

August 19, 2024

Amazing support and features! Jen assisted me, great!

Baby Riveria
Norway
About 1 hour using the app
Rivo replied August 21, 2024

Thanks so much for your review! We're thrilled to hear you're happy with our support and features. Here to help anytime!
- Kevin & Rivo Team

June 20, 2024

This app is very easy to use and the customer service I have experienced is top notch!

Fierce Fashion
United States
3 months using the app
Rivo replied June 24, 2024

Thank you so much for your kind words! We're thrilled you find our app easy to use. Our team is here to help whenever you need us!
- Kevin & Rivo Team

July 29, 2024

Nice app

LIBERTYZENO
United States
7 days using the app
Rivo replied July 30, 2024

Thanks for the feedback! We're glad you like the app. 😊
- Kevin & Rivo Team

August 14, 2024

Fantastic customer service

Doggy Eats
United States
2 days using the app
Rivo replied August 16, 2024

Thanks so much for the kind words! We're thrilled our team could help. We're here anytime you need us! 😊
- Kevin & Rivo Team

September 11, 2024

Friendly service!

Implant Club
United States
About 1 hour using the app
Rivo replied September 13, 2024

Thanks for your feedback! We're glad you enjoyed our friendly service. 😊
- Kevin & Rivo Team

September 19, 2024

Great app

IKASU
United Arab Emirates
About 18 hours using the app
Rivo replied September 20, 2024

Thank you! We're glad you think our app is great. 😊
- Kevin & Rivo Team

May 28, 2024

User freindly application everything works as it should i strongly recommend it. And the support is so helpfull and they know what they are doing. And many thanks to Arianne for all help and the good support.

Honbär
Sweden
12 days using the app
Rivo replied May 30, 2024

Glad you found our app user-friendly and reliable! 🌟 Thanks for recommending us and highlighting our helpful support team! We're here whenever you need us. 😊
- Kevin & Rivo Team

September 24, 2024

Great app and great support

Plantejakteren
Norway
About 2 hours using the app
Rivo replied September 25, 2024

Thanks for the feedback! We're thrilled you're enjoying the app and our support. 😊
- Kevin & Rivo Team

June 20, 2024

I recently started using the Rivo app and have been thoroughly impressed with its functionality and user-friendly interface. What made my experience even better was the exceptional customer service provided by Abbie. She was incredibly helpful and patient, answering all my questions promptly and thoroughly. Her support made navigating the app and utilizing its features much easier. I highly recommend the Rivo app, and a special shout-out to Abbie for her outstanding assistance!

BabylonCutters
Hungary
About 6 hours using the app
Rivo replied June 24, 2024

Thank you so much for your fantastic review! We're delighted about your positive experience with our app and customer service. Your shout-out means the world to us!
- Kevin & Rivo Team