Reviews (2,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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The service is wonderful. The product is great. I love it!
Thank you for your kind words! We're thrilled you love our service and product. Your satisfaction means everything to us!
- Kevin & Rivo Team
So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.
Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team
Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.
Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts!
- Kevin & Rivo Team
Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!
Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers!
- Kevin & Rivo Team
Support is great!
Thanks so much for your kind words! We're thrilled to hear you had a great experience with our support team. 😊
- Kevin & Rivo Team
We switched to this app mainly because of the customer support! amazing
Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! 😊👍
- Kevin & Rivo Team
Rivo is seamless, user-friendly, and incredible with customer support. A wide array of features doesn't hurt, but their CS team really put it over the edge with in depth assistance regarding my store providing recommendations on how to optimize and further improve our current setup. Truly incredible!
Glad to hear you're loving our app! Our aim is to provide top-notch support. Happy we could help enhance your store's setup.
- Lea & Rivo Team
Great help, excellent, and fast.
So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. 😊
- Kevin & Rivo Team
Great support from Jel, she was friendly and very knowledgeable. Rivo has many features and a free plan.
Thanks for sharing your experience! We're thrilled you found our support helpful and enjoyed exploring Rivo's features. Feel free to reach out if you need anything! 🌟
- Kevin & Rivo Team
Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.
Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback!
- Kevin & Rivo Team