Reviews (2,217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its user-friendly setup and effective customer support, with team members like Arianne and Paul receiving specific commendations. It is noted for significantly improving sales and customer engagement through its comprehensive loyalty and referral programs. The app offers a flexible pricing structure and a free plan, making it ideal for small businesses and startups. The onboarding process is also highlighted as thorough and supportive, enabling merchants to effectively utilize the app from the start.
Refine
-
By rating
Great as usual
Thanks for the feedback! We're glad to keep providing great service. 😊
- Kevin & Rivo Team
Very helpful and quick support. Abbie was right on it and I was able to get the app set up for my store within minutes. Thanks for all the support
Thrilled to hear our support was quick and helpful! Happy to have you up and running in no time. Thanks for your kind words! 😊
- Kevin & Rivo Team
Abbie was amazing at communicating. She was also very helpful giving pointers to help better improve my store!
We're so glad our team could assist you and provide valuable tips for your store! Thanks for the feedback!
- Lea & Rivo Team
The Customer service team is prompt and easy to work with. The setup was streamlined and quick to install.
Thrilled to hear about your smooth setup and positive experience with our team! Thanks for the feedback. 😊👍
- Kevin & Rivo Team
Always great customer service. Jel was awesome!
Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊
- Kevin & Rivo Team
Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests
Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊
- Kevin & Rivo Team
Customer service is fantastic and very helpful! Jel answered a number of my questions and gave me a suggestion on my site. Thank you!
So glad our team could assist you! Thanks for your kind words, and we're always here to help!
- Lea & Rivo Team
Customer support is A++ and love the functionality and ease of using this app.
Thank you for your kind words! We're thrilled to hear you're enjoying our app and finding our support helpful. Your feedback means a lot!
- Lea & Rivo Team
Still in the early stages of exploring the app but i have to commend the staff as they are just super helpful. Quick response and very friendly. Will be back to give a review about the app
Thanks for sharing your experience! We're glad our team was able to help! Feel free to reach out anytime if there's anything we can do to assist.
- Lea & Rivo Team
The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!
Thanks for your awesome feedback! We're thrilled our support team could help you out. Your kind words mean the world to us!
- Lea & Rivo Team