Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 19, 2024

best app they do help you with your problems

Anadea
Belgium
12 days using the app
Rivo replied June 21, 2024

Thank you for your kind words! We're glad to hear our app is helping you out. If you have any more questions or need further assistance, just let us know!
- Kevin & Rivo Team

November 11, 2024

Awesome app

Blue Buddha Publication
India
35 minutes using the app
Rivo replied November 12, 2024

Glad you're loving the app! Thanks for the great feedback! 😊
- Kevin & Rivo Team

May 21, 2024

Works great and awesome customer service!

Courtside Collectibles
United States
About 3 years using the app
Rivo replied May 23, 2024

Awesome! We're thrilled you're enjoying the app and our service. Thanks for the support! 😊👍
- Kevin & Rivo Team

June 16, 2024

Thank you for your help Arianne! Great App!

NIKOMA
Poland
About 1 month using the app
Rivo replied June 18, 2024

Thank you so much! We're thrilled you love our app! Your feedback means a lot to us. Enjoy using it!
- Kevin & Rivo Team

July 1, 2024

Great experience with the app and the app support!

New Infiniti
Hong Kong SAR
14 days using the app
Rivo replied July 2, 2024

Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo!
- Kevin & Rivo Team

July 18, 2024

great customer service

MDTHEBRAND
Netherlands
3 months using the app
Rivo replied July 22, 2024

Thanks for the kind words! We're thrilled you enjoyed our customer service. Looking forward to serving you again soon! 😊
- Kevin & Rivo Team

April 23, 2024

Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.

Proptaku Cosplay Studio
United States
4 months using the app
Rivo replied April 25, 2024

Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊
- Kevin & Rivo Team

June 26, 2024

great customer support

based collective
Australia
4 months using the app
Rivo replied June 27, 2024

Thank you! We're thrilled you had a great experience with our customer support. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

November 16, 2024

I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!

ORGANIC LIVING
United Arab Emirates
Rivo replied November 18, 2024

We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending us—it means a lot. We're here to help anytime!
- Kevin & Rivo Team

March 19, 2024

I love this Loyalty app! It’s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Crown Couture
United States
Over 3 years using the app
Rivo replied March 25, 2024

Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime!
- Kevin & Rivo Team