Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.
When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!
Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team
It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.
Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team
Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne
Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊
- Kevin & Rivo Team
Rivo is a great App and I must say, I'm thoroughly impressed! This app has completely exceeded my expectations. Not only is it user-friendly and intuitive, but it also offers a seamless experience from start to finish.
Overall, I can't recommend the Rivo enough. This app has you covered. The team behind Rivo Store has done an excellent job, and I'm excited to continue using the app.
Wow, thanks for such amazing feedback! We're over the moon to hear Rivo exceeded your expectations. Your support means the world to us. Enjoy the app!
- Kevin & Rivo Team
I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.
Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch!
- Kevin & Rivo Team
Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !
Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊
- Kevin et l'équipe Rivo
Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie
Great to hear that we were able to help you out! Thank you for sharing your positive experience!
- Kevin & Rivo Team
Bon chat with Jel, efficace et gentille !
Je suis ravi d'apprendre que vous avez eu une bonne expérience ! Merci pour vos aimables paroles à propos de notre équipe d'assistance. 😊
- Kevin et l'équipe Rivo
I WAS HELPED RIGHT AWAY FAST AND VERY FRIENDLY THANK YOU SO MUCH
So glad to hear you had a great experience! Thanks for the kind words!
- Kevin & Rivo Team
Great Support, Really Recommended!
Thank you for the recommendation! We're thrilled to hear you had a great experience with our support team! 😊
- Kevin & Rivo Team