Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 19, 2024

I am very satisfied with your service and the care for my business, and a special thanks to Paul.I appreciate his dedication and attention to detail. Thank you for all that you do!I highly recommend your services to anyone looking for top-notch quality and professionalism. Keep up the great work!

CrystalQuartz Creations
Canada
4 days using the app
Rivo replied May 20, 2024

Thank you for your kind words! We're thrilled to have met your expectations and look forward to continuing to provide top-notch service.
- Kevin & Rivo Team

Edited October 16, 2024

I had a person called Dan, helping me with the issue I had. It was super pleasant to talk with him and my issue was solved very fast!
Very satisfied with the quick response from their team. Keep it up guys, it's amazing!

TNT tattoo market
United States
Over 2 years using the app
June 26, 2024

Great service for my store. Helpful customer service. Great app overall.

APEX | Clothing Company
United States
About 9 hours using the app
Rivo replied July 1, 2024

Thank you for the positive feedback! We're delighted to hear you're happy with our service and find our app helpful for your store!
- Kevin & Rivo Team

March 26, 2024

Customer Service has been wildly helpful. We're just getting started, but really happy to be working with such an attentive & trustworthy team.

Go Rings
United States
6 months using the app
Rivo replied March 28, 2024

Thrilled you're on board and finding our team helpful! We're just as excited to support you. Here's to a great journey ahead! 🌟
- Kevin & Rivo Team

Edited February 23, 2024

Arianne was great, very efficient with a speedy reply. I always get this kind of support with Rivo. Highly recommended products.

Mica is equally as awesome. Quick to help out and very knowledgeable.

Iowa Magic Shop
United States
About 2 years using the app
Rivo replied February 20, 2024

Thanks for the recommendation and the kind words about our support team! We're thrilled to consistently meet your expectations. Here for you anytime!
- Kevin & Rivo Team

July 4, 2024

Great customer service.

Tia Leaf
United States
6 days using the app
Rivo replied July 8, 2024

Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
37 minutes using the app
Rivo replied July 1, 2024

Hi ALECRIM.lab team! Please reach out to our customer service via chat for assistance with deleting your site data. We're here to help!

May 1, 2024

I already love this app! Abbie was a great help and delivered more than I can ask for!

TULSA FLOW
United States
9 months using the app
Rivo replied May 2, 2024

We're delighted you're loving the app! Our support team is here to exceed your expectations every time. Enjoy your experience! 😊👍
- Kevin & Rivo Team

October 16, 2024

Buena atencion pana

Mi tienda
Mexico
2 days using the app
Rivo replied October 18, 2024

¡Gracias, amigo! Nos alegra saber que disfrutaste de nuestro servicio. 😊
- Kevin y el equipo de Rivo

April 30, 2024

Jel was very helpful and helped expand my customer limits. She was quick and efficient. I really appreciate her help! Thanks again!

Shear Elegance, LLC
United States
About 2 months using the app
Rivo replied May 1, 2024

We're thrilled to hear we've helped expand your customer limits! Thanks for the shoutout, we're here for you anytime! 😊🚀
- Kevin & Rivo Team