Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!
So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team
The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!
Thanks for your awesome feedback! We're thrilled our support team could help you out. Your kind words mean the world to us!
- Lea & Rivo Team
Great app! I love how many features are free for small businesses like mine. And, the customer service is top-notch!
Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features!
- Lea & Rivo Team
Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!
Great to hear you're off to a good start with us! We're here to ensure it stays that way. Thanks for choosing Rivo! 😊
- Kevin & Rivo Team
This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!
Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback!
- Kevin & Rivo Team
Customer support is awesome, Jel helped me out and was very friendly and efficient!
We're thrilled our support team could assist you efficiently and with a smile! Thanks for sharing your experience! 😊🌟
- Kevin & Rivo Team
Very easy to use and to make changes to points. Great features and excellent customer service.
Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback!
- Lea & Rivo Team
Really responsive and personable customer service. Love this app so far!
Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team
Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.
So glad you had a positive experience and found our suggestions helpful! It's our pleasure to support your store's growth. Thank you!
- Kevin & Rivo Team
App works great and is easy to update, customer support is the best! (Jel)
Thrilled to hear you're loving our app and customer support! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team