Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Jel was very helpful and helped expand my customer limits. She was quick and efficient. I really appreciate her help! Thanks again!
We're thrilled to hear we've helped expand your customer limits! Thanks for the shoutout, we're here for you anytime! 😊🚀
- Kevin & Rivo Team
I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!
We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback.
- Kevin & Rivo Team
Arienne was super helpful answering questions for me as I was trying to determine a customized rewards plan for my shop. Thank you!
We're so glad to hear our support could help you tailor a rewards plan for your shop! Thank you for the feedback. 😊
- Kevin & Rivo Team
Fantastic App. Great support
Thanks for your kind words! We're thrilled to hear you're loving the app and our support team. 😊
- Kevin & Rivo Team
INCREDIBLE customer support! I chatted with Pete, at 10:55pm, with urgent requests to embed features into my theme. I was worried it would be too late for someone to help me efficiently. He was timely, professional, and took care of all of my requests either with helpful explanations or by doing it for me (which I greatly appreciated). Highly recommend!!!
Thanks for the shoutout! 🌟 We're here round the clock to assist. Delighted we could meet your needs promptly and professionally. Cheers!
- Kevin & Rivo Team
Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.
Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions!
- Kevin & Rivo Team
I had such an amazing and positive customer service experience with Abbie at Rivo earlier today. While my query was simple enough in itself, Abbie went above and beyond and I came away with quite a few tips on how to make my online store better - so helpful for someone like myself who is a newbie to the world of e-commerce. Cheers!
We're thrilled about your positive experience with our support team! Helping you succeed in e-commerce is what we're all about. Cheers to your success! 🎉
- Kevin & Rivo Team
We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns.
The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.
So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! 🚀
- Kevin & Rivo Team
It was great experience with the app and your support team (Pete)
Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊
- Kevin & Rivo Team
Perfekter Kundendienst!
Vier von uns sind schon viel zu lange an den Übersetzungen (und kurz vorm verzweifeln) gewesen, aber Bryan konnte alle Probleme innerhalb von Sekunden lösen und dass sogar um 21:30 Uhr.
Vielen lieben Dank!!
So glad we could help, even late at night! Thanks for your kind words, and don't hesitate to reach out if you need anything else. 😊
- Kevin & Rivo Team