Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Arianne from the chat was amazing and very helpful thank you so much for all your help!!
Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know!
- Kevin & Rivo Team
Excellent app and great customer service! 10 out of 10!
Thank you so much for your awesome review! We're thrilled you love the app and our service. 10/10 from you is the best reward! 😊
- Kevin & Rivo Team
The customer service is very helpful, it does takes me about 3 hours to set it up completely but I'm happy with how everything turns out!
Thanks for sticking with it! We're glad to hear that you're happy with the results. If you need further assistance, we're here to help! 😊
- Kevin & Rivo Team
Such a please to deal with Arianne, a swift and helpful response. My customers are loving this app.
Thanks for sharing your positive experience! It's great to hear that both you and your customers are loving the app. We appreciate your feedback! 😊
- Kevin & Rivo Team
She did an awesome job .. answered all my questions and even went the extra step to provide additional information.
So glad you found the support team helpful! We always strive to go the extra mile for our customers. Thank you for your kind words!
- Lea & Rivo Team
Nice work from the support team (Jel), yet getting to know the app
Glad you're enjoying the support! Feel free to explore more of the app's features at your own pace. We're here to help if you have any questions!
- Kevin & Rivo Team
Super easy to connect with Arianne over chat. She was very responsive and addressed all of my questions and helped with what I needed. Very nice and polite. Love the Rivo family of apps!
Happy to hear you had a great experience! Thanks for choosing Rivo. We're always ready to help with any questions.
- Lea & Rivo Team
Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend
Thank you so much for your kind words! We're thrilled you love our support and app. Your recommendation means a lot to us!
- Lea & Rivo Team
amazing customer service and friendly team! would recommend! they made the process super easy for me
So happy to hear you had an amazing experience with our friendly team! Thanks for recommending us. We're glad we could make things super easy for you! 😊
- Kevin & Rivo Team
Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.
Delighted to know we delivered fantastic support and helpful advice for your account! We aim for great service. Thanks for acknowledging our efforts!
- Kevin & Rivo Team