Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

February 13, 2024

really loving this app. works great and they've got great customer support. I will recommend it for anyone looking to add rewards and loyalty programs.

Zuru Apparel
United States
2 months using the app
Rivo replied February 15, 2024

Thanks for the love and recommendation! Thrilled to hear you're enjoying the app and our customer support. We're here to make your experience even better!
- Kevin & Rivo Team

March 1, 2024

Very recommended app for a loyalty feature, and they have a great and responsive team, special thanks to James who helped us today!

The dUCk Group
Singapore
About 1 year using the app
Rivo replied March 4, 2024

So glad our app and team could support your loyalty feature needs! Your recommendation means a lot to us. Thanks for the shout-out! 😊
- Kevin & Rivo Team

November 23, 2023

Very easy to use and to make changes to points. Great features and excellent customer service.

Phillipa Nefri Clark
Australia
5 months using the app
Rivo replied November 28, 2023

Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback!
- Lea & Rivo Team

April 2, 2024

Great help, excellent, and fast.

Box Total Style
United States
Over 1 year using the app
Rivo replied April 3, 2024

So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. 😊
- Kevin & Rivo Team

Edited May 2, 2024

Always there for support and on speed!

DECODE
United Arab Emirates
3 months using the app
Rivo replied May 2, 2024

We're thrilled you had a super experience! Thanks for your enthusiasm! If you need anything, we're here for you. 🌟
- Kevin & Rivo Team

July 10, 2024

Great app. Paul and the customer service team are great.

HEALR
Australia
About 3 hours using the app
Rivo replied July 11, 2024

Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊
- Kevin & Rivo Team

February 22, 2024

Everything is set up really well and the customer service is awesome !

Keepit
Italy
4 months using the app
Rivo replied February 26, 2024

So happy to hear everything's set up well and you're loving our customer service! We're here to make your experience awesome. Thanks for the feedback! 😊
- Kevin & Rivo Team

February 20, 2024

Arianne was so kind and replied really fast, when I had some questions about setting up the app to work for my brand! Seems like a really great and easy app!

Confetti Dogs
Denmark
27 days using the app
Rivo replied February 22, 2024

So glad you found the app easy to use and our support helpful and quick! Thanks for the kind words. We're here to make sure everything works perfectly for your brand! 😊
- Kevin & Rivo Team

January 12, 2024

App works great and is easy to update, customer support is the best! (Jel)

Squeaky's Trains & Things
United States
About 1 year using the app
Rivo replied January 16, 2024

Thrilled to hear you're loving our app and customer support! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team

May 20, 2024

Super helpful during onboarding! Abbie was great!

Refind Grace Boutique
United States
4 days using the app
Rivo replied May 22, 2024

Delighted to hear you found our onboarding helpful and support great! We're here whenever you need assistance. Thank you for your feedback!
- Kevin & Rivo Team