Reviews (2,327)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its loyalty programs, referrals, and customizable rewards. It features an easy setup, seamless Shopify integration, and a user-friendly interface. The flexible pricing accommodates various budgets, enhancing its accessibility. Performance is consistently smooth, positively impacting business operations. Customer support is particularly praised, with staff members like Arianne, Jel, and Paul noted for their responsive and personalized assistance, contributing to improved sales and customer loyalty.

February 22, 2024

excellent app I liked it and easy to use. Compared with other apps, the free plan has a lot as start-ups can get benefits from it and add value to your business

Me Time Self Care
United Arab Emirates
1 day using the app
Rivo replied February 26, 2024

Thrilled you find the app excellent and user-friendly! Great to hear our free plan adds value to your business, especially for start-ups. Thanks for the positive feedback! 😊
- Kevin & Rivo Team

March 18, 2024

Very helpful and professional

4th Dimension Apparel
United States
10 months using the app
Rivo replied March 19, 2024

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us!
- Kevin & Rivo Team

January 20, 2024

This agent really was a joy to work with and went above and beyond just to help me.

Creations Co by Miranda
United States
4 months using the app
Rivo replied January 22, 2024

Thrilled to hear you had a great experience! Your kind words mean a lot, and we're always here to help. 😊
- Kevin & Rivo Team

May 28, 2024

There is only a reason why they have 4.9 stars. THEY'RE AMAZING!!! Special thanks to Arianne for predicting our requests and supporting us.

Globera
Switzerland
22 minutes using the app
Rivo replied May 30, 2024

Thrilled you found us amazing! 🌟 Thanks a ton for the shoutout! Our support team's always here to predict and meet your needs. 😊
- Kevin & Rivo Team

March 29, 2024

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

Nexclk.com
United States
4 days using the app
Rivo replied April 1, 2024

Super glad you found our support and tips helpful! Thanks for the high recommendation. We're here for you anytime.
- Kevin & Rivo Team

May 29, 2024

Effective, timely, supportive and informational

beats.cali
United Kingdom
3 days using the app
Rivo replied May 31, 2024

Thank you for the kind words! We're thrilled our support met your needs. Here to help whenever you need us!
- Kevin & Rivo Team

April 4, 2024

5/5! thank you

Hemp Zone
United States
Over 2 years using the app
Rivo replied April 8, 2024

We're thrilled you're happy. Thanks so much for your 5-star review!😊
- Kevin & Rivo Team

September 26, 2024

good product quality

VALOSHINE ELECTRONICS
India
Rivo replied September 27, 2024

Thanks for the feedback! We're glad you're pleased with the product quality. 😊
- Kevin & Rivo Team

April 5, 2024

Excellent customer service

Session Spirit
United Kingdom
4 months using the app
Rivo replied April 8, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

December 12, 2023

Jel was great! Service was smooth quick and to the point!

KS Hardware
United States
23 days using the app
Rivo replied December 20, 2023

Awesome to hear you enjoyed our support service! Your feedback means a lot. Were here to help anytime!
- Lea & Rivo Team