Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 22, 2023

Happy with the app so far. Arianne was amazing, right from the beginning I was offered support and very thankful I can speak with someone in real time. Looking forward to launching this and seeing what my customers think

Nuez Acres
Canada
2 days using the app
Rivo replied December 27, 2023

Thrilled you're enjoying the app and our support! Can't wait to hear how your customers like it too. Thanks for sharing your experience!
- Lea & Rivo Team

April 30, 2024

We switched to this app mainly because of the customer support! amazing

Curaid™
Cyprus
15 days using the app
Rivo replied May 1, 2024

Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! 😊👍
- Kevin & Rivo Team

December 4, 2023

The app is useful and easy to use, great customer service, too.

Fungi Fantastic
South Africa
11 months using the app
Rivo replied December 8, 2023

Thanks for your kind words! Thrilled to hear our app and service are hitting the mark for you. Here to help anytime!
- Lea & Rivo Team

March 11, 2024

Arianne was super helpful and extremely efficient!

World Below Brewing Co.
United States
7 months using the app
Rivo replied March 13, 2024

Awesome to hear we hit the mark! Thanks for the positive feedback. Let us know if you need anything else. We're here to help!
- Kevin & Rivo Team

April 26, 2024

I've used the app before on another website and I was extremely happy with it. when I launched my new site, adding this was a no brainer!!

ARC APPAREL SUPPLY
United States
About 5 hours using the app
Rivo replied April 29, 2024

Fantastic! We're so glad you've continued to enjoy our app with your new site. Thanks for sticking with us! 😊
- Kevin & Rivo Team

May 29, 2024

Friendly and fast

InkSync
Canada
5 days using the app
Rivo replied May 31, 2024

We're glad you had a positive experience! Thanks for your feedback. Let us know if you need anything else. 😊
- Kevin & Rivo Team

May 14, 2024

Abbie was amazing! She went above and beyond to assist me!

H.U.R Beautyy
United States
About 2 months using the app
Rivo replied May 16, 2024

Delighted to hear you had a great experience! Our team is here to go the extra mile whenever you need assistance.
- Kevin & Rivo Team

March 14, 2024

The customer service team has been a lifesaver! Jel has been a great asset to customize our rewards page!

molliejenkinspottery
United States
20 days using the app
Rivo replied March 18, 2024

Thrilled to hear we could be your lifesaver! Happy that made your rewards page shine. Thanks for the shoutout! 🌟
- Kevin & Rivo Team

March 24, 2024

Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.

Pressii
United States
2 months using the app
Rivo replied March 26, 2024

So glad you had a positive experience and found our suggestions helpful! It's our pleasure to support your store's growth. Thank you!
- Kevin & Rivo Team

March 24, 2024

Great app and wonderful customer support. Thank you so much for the help Arianne!

MonopolyGO!
Philippines
4 months using the app
Rivo replied March 26, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team