Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

October 19, 2023

So helpful in trying to build the app and embed email discounts!

Ani + Quinn Design
United States
About 1 hour using the app
Rivo replied October 23, 2023

Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help!
- Lea & Rivo Team

February 4, 2024

Very Nice customer service and even gave additional advice! Awesome service

JJ flawless fit
United States
21 minutes using the app
Rivo replied February 6, 2024

Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

October 22, 2023

Very helpful and quick support

Stitching Jules Design
United States
20 minutes using the app
Rivo replied October 25, 2023

Thanks so much for your kind words! We're always here to help out. Your feedback brightens our day!
- Lea & Rivo Team

February 17, 2023

Perfect app that really works with our customers. Easily set-up and managed. Would recommend to anyone.

Inevita.sk
Slovakia
Over 3 years using the app
Rivo replied February 19, 2023

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback. It means a lot to us.
🙌 Cheers, Kevin

February 23, 2021

Great app, dead easy to use and FREE! Already had positive feedback from customers about the loyalty programme and hopefully will keep them all coming back for more! Thanks. spareandsquare.co.uk

Spare and Square
United Kingdom
Over 3 years using the app
Rivo replied February 24, 2021

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Katherine

February 25, 2021

Super easy to set up and looks very professional! Can't wait for more options like birthday points!!!

Yard Card Blvd
United States
Over 3 years using the app
Rivo replied February 26, 2021

Awesome! Thank you so much for the 5-stars! 🤩 If you have any additional thoughts, ideas, or feedback about the app and what features you would like to see we would love to hear them! Feel free to send us a message at feedback.boosterapps.com so we can implement! Cheers, Katherine

November 15, 2021

Great so far! Very happy with service and points work without glitching. Customer service is always available to answer questions.

Stereoplasm
Canada
Over 3 years using the app
Rivo replied November 15, 2021

Glad to hear you are liking our app and customer service. If there's anything else we can do, please feel free to reach out at any time. 😊 All the best, Kevin

Edited September 27, 2024

Bryan has helped me so much! Their customer service is really amazing and I like the fact that they are helping so much. Thanks again!

Beyond The Curls
United States
Over 3 years using the app
Rivo replied February 14, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 21, 2022

Really easy to use and great as an incentive for customers to keep returning. We needed to have a few things amended and Lance sorted them out with no problem at all. Highly recommend this app and the staff working behind the scenes

Jashasi
United Kingdom
Over 3 years using the app
Rivo replied June 21, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Edited December 27, 2021

Great app, easy to install, support is wonderful, Aroll was perfect. I highly recommend installing it.

The Colours of Balloons
Italy
Over 3 years using the app
Rivo replied December 27, 2021

Glad you are satisfied with our customer support. Thank you so much for the 5-stars and for recommending us to the community. Best wishes, Kevin