Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 5, 2024

Excellent customer service

Session Spirit
United Kingdom
4 months using the app
Rivo replied April 8, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

March 4, 2024

Great app with great features and great support

Front Line
Portugal
5 months using the app
Rivo replied March 6, 2024

We are so happy you are enjoying our app and support! Thank you so much for the positive feedback and review! 🌟
- Kevin & Rivo Team

February 20, 2024

Arianne was so helpful today, I am not the most computer literate. she was so patient with me. I am so excited to see how this app is going to help my small business grow. All of the things i set up are working really well so far. Thank you again

Biolumination
United Kingdom
About 6 hours using the app
Rivo replied February 22, 2024

So glad we could help and that everything is working well for you! Your excitement is contagious. Thanks for the lovely feedback, and here's to your small business's growth! 🌟
- Kevin & Rivo Team

April 8, 2024

Simple to use, yet flexible and very responsive customer service.

Sapiens Futé
Canada
6 days using the app
Rivo replied April 10, 2024

Thrilled to hear you're enjoying the simplicity and flexibility! Your kind words about our customer service truly made our day. Thanks a bunch!
- Kevin & Rivo Team

May 28, 2024

There is only a reason why they have 4.9 stars. THEY'RE AMAZING!!! Special thanks to Arianne for predicting our requests and supporting us.

Globera
Switzerland
22 minutes using the app
Rivo replied May 30, 2024

Thrilled you found us amazing! 🌟 Thanks a ton for the shoutout! Our support team's always here to predict and meet your needs. 😊
- Kevin & Rivo Team

May 29, 2024

Effective, timely, supportive and informational

beats.cali
United Kingdom
3 days using the app
Rivo replied May 31, 2024

Thank you for the kind words! We're thrilled our support met your needs. Here to help whenever you need us!
- Kevin & Rivo Team

March 10, 2024

great customer support

1921Movement
United States
Over 1 year using the app
Rivo replied March 12, 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

March 13, 2024

SO EASY!!! This app made what I thought would be a tiresome task into something that took a few minutes and looks great in my store! When i did have a small questions and needed some help they responded very quickly and fixed the issue within seconds! Amazing!

COLOUR YOU BEAUTIFUL
Australia
About 2 hours using the app
Rivo replied March 14, 2024

Thrilled to make your task easy and your store look great! Happy we could assist quickly when needed. Thanks for the amazing review! 😊
- Kevin & Rivo Team

April 15, 2024

Really great customer service !

Hanmade's Bakehouse
Australia
26 days using the app
Rivo replied April 16, 2024

Thanks so much! We're thrilled you enjoyed our customer service. We're always here to help! 😊
- Kevin & Rivo Team

November 22, 2023

Quick help and responsive team. App functions as well.

Nemisis
United States
5 months using the app
Rivo replied November 28, 2023

So glad to hear you find our app and team helpful! Thanks for your kind words. We're always here for you!
- Lea & Rivo Team