Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 15, 2024

Jel offered fast and awesome service.

Better Days
United States
About 2 hours using the app
Rivo replied May 17, 2024

Thank you! We're thrilled you enjoyed our speedy and stellar service. Look forward to serving you again soon! 🚀🌟
- Kevin & Rivo Team

March 18, 2024

Awesome customer service experience, top notch!!!

DTF Midwest
United States
10 days using the app
Rivo replied March 20, 2024

Thrilled you had an awesome customer service experience! We strive for top-notch support. Thanks for the shoutout!
- Kevin & Rivo Team

May 21, 2024

Customer support is awesome, Jel helped me out and was very friendly and efficient!

JAR'D
United States
22 minutes using the app
Rivo replied May 23, 2024

We're thrilled our support team could assist you efficiently and with a smile! Thanks for sharing your experience! 😊🌟
- Kevin & Rivo Team

March 25, 2024

Timely response and hassle free updates

Shas jewelry supplies
India
17 days using the app
Rivo replied March 26, 2024

Great to hear you experienced timely responses and smooth updates! Thanks for the positive feedback. Here to make things hassle-free!
- Kevin & Rivo Team

March 7, 2024

Lovely program with great assistant!

Ecosalute
Italy
Almost 3 years using the app
Rivo replied March 8, 2024

Thrilled you're enjoying our app and support! Thanks for the lovely feedback. Here to help anytime! 😊
- Kevin & Rivo Team

March 1, 2024

Exactly as described. Thanks, Pete -

MediaEclat
United States
About 2 months using the app
Rivo replied March 4, 2024

Happy to hear everything met your expectations! Thanks for the feedback. We're here whenever you need us.
- Kevin & Rivo Team

April 4, 2024

Excellent Customer Service

Quick Thrifts
United States
14 days using the app
Rivo replied April 8, 2024

Thank you! We're delighted to hear about your positive experience with our customer service.
- Kevin & Rivo Team

May 28, 2024

The loyalty program sounds great, was super easy to set up too! :)

Luka & Me
Australia
35 minutes using the app
Rivo replied May 29, 2024

We're thrilled you found our loyalty program easy to set up! Keep enjoying the perks, and don't hesitate to reach out if you need anything.
- Kevin & Rivo Team

February 28, 2024

Really user friendly tool. The support team were very responsive on an issue I had and helped me resolve it quickly.

Pre Shot
United Kingdom
About 3 hours using the app
Rivo replied March 1, 2024

Happy to hear you found our app user-friendly and our support team helpful! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team

April 25, 2024

I'm very new to this app, but so far it seems great and the customer service team is fabulous.

Slumberly
Canada
About 1 hour using the app
Rivo replied April 29, 2024

Thanks for the kind words! We're thrilled you're enjoying the app and our customer service. Welcome aboard! 😊
- Kevin & Rivo Team