Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

February 3, 2022

Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****

M2G Brindes
Portugal
About 3 years using the app
Rivo replied February 3, 2022

We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

November 23, 2022

Abbie was incredibly helpful and pleasant. I am very thankful she took the time with me. My questions were answered and my issues resolved. Thank you Abbie!

New Day Gems and Jewels
United States
About 3 years using the app
Rivo replied November 23, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

June 7, 2021

This app is great and I would recommend to anyone looking to set up a stress free rewards/loyalty program. The support team are wonderful with super quick responses and they really want to help which makes setting this app up an absolute breeze.

Desert Rose Crystals
New Zealand
About 3 years using the app
Rivo replied June 8, 2021

Your kind words mean the world to us! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩 All the best, Kevin

December 20, 2021

NICE APPS I LOVE THIS THAKNS SO MUCH FOR THIS
NICE APPS I LOVE THIS THAKNS SO MUCH FOR THIS
NICE APPS I LOVE THIS THAKNS SO MUCH FOR THIS

INDOSHOPPER
Indonesia
Almost 3 years using the app
January 4, 2022

The support specialist Ryan did a great job helping with my concern. This app is good to get repeat customers.

Little Monkeys
Canada
Almost 3 years using the app
Rivo replied January 4, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thank you so much for the positive 5-star review. All the best, Kevin

December 7, 2021

have been using for few months, so far quite happy with the app, easy to set up; great & responsive support.

OMNIYACHT
Singapore
Almost 3 years using the app
Rivo replied December 8, 2021

We are so glad you've had a positive experience using our app so far! Thanks so much for the fantastic feedback and 5-star review! 🎉 Cheers, Kevin

September 10, 2021

I am using this app to enhance loyal customer experience on my store. It has been easy to setup and use.

StylzRack
Canada
Almost 3 years using the app
Rivo replied September 10, 2021

Thank you for the awesome review! We really appreciate you using the app. 🙌 Best wishes, Kevin

May 22, 2021

Love the simplicity of this app and the easy set up. This app does exactly what we need it do and we're glad.

My Good Protective Sis
United States
Almost 3 years using the app
Rivo replied May 24, 2021

Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin

May 21, 2022

Thank you so much AA for your patience in resolving the issue for me. You are very effective in what you're doing indeed, you're knowledgeable about this app. You're an Angel and I'm happy to see the "Rewards" Button on my store gadgetsangels.com

Gadgets Angels LLC
United States
Almost 3 years using the app
Rivo replied May 23, 2022

So delighted that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be pleased to assist you. 😊 Much appreciated, Kevin

October 5, 2021

Really helpful team, super easy set up, and works like a charm! If you're looking for a fuss free loyalty app, this is definitely the one to go for!

Sonic Style Singapore
Singapore
Almost 3 years using the app
Rivo replied October 6, 2021

Thank you for the wonderful review team! 🙂 We appreciate you helping to share the word about us! Best regards, Kevin