Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 22, 2023

Quick help and responsive team. App functions as well.

Nemisis
United States
5 months using the app
Rivo replied November 28, 2023

So glad to hear you find our app and team helpful! Thanks for your kind words. We're always here for you!
- Lea & Rivo Team

April 15, 2024

Really great customer service !

Hanmade's Bakehouse
Australia
26 days using the app
Rivo replied April 16, 2024

Thanks so much! We're thrilled you enjoyed our customer service. We're always here to help! 😊
- Kevin & Rivo Team

March 6, 2024

Great!Customer service solved my problem perfectly!

Joylike
United States
About 1 month using the app
Rivo replied March 7, 2024

Awesome to hear your problem was solved perfectly! Our customer service is here for you anytime. Thanks for the positive feedback! 🌟
- Kevin & Rivo Team

April 9, 2024

Amazing customer service! Super helpful

Sword Slice
United States
5 days using the app
Rivo replied April 11, 2024

So glad to hear you had a great experience with our customer service! Thanks for the kind words. 😊
- Kevin & Rivo Team

December 20, 2023

arinna was very helpful and showed me the ways of this rewards program

Cute & Classy Looks
United States
13 days using the app
Rivo replied December 27, 2023

Thanks for sharing your experience! We're thrilled to hear our support team was helpful and made the app easy for you. Appreciate your kind words!
- Lea & Rivo Team

February 25, 2024

Your support and help is above and beyond boundaries, Thanks!

Inspiren-Ezone
United States
About 2 months using the app
Rivo replied February 27, 2024

We're so glad to hear that! Going above and beyond for you is what we're here for. Thanks for your kind words! 😊
- Kevin & Rivo Team

November 19, 2024

Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!

Collecto
United States
About 18 hours using the app
Rivo replied November 21, 2024

Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊
- Kevin & Rivo Team

April 24, 2024

Fantastic customer service!!!

Posana Skincare
Australia
3 months using the app
Rivo replied April 25, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

March 18, 2024

Customer service provided by Paul was top-notch! I'm currently testing out the free features (which are already quite good) but in the future, there's potential to upgrade.

Quikmat
Australia
About 2 hours using the app
Rivo replied March 19, 2024

Thanks for the shoutout! Delighted to hear you're enjoying our service. We're excited for your journey ahead and here to help anytime!
- Kevin & Rivo Team

March 28, 2024

Has the features I need at a fair price. Good responsive support as well.

GP Tees
United States
17 days using the app
Rivo replied April 1, 2024

Thanks for your feedback! We're glad you're finding what you need with us. Excited to impress you further as you continue! 😊
- Kevin & Rivo Team