Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 3, 2024

Jel was extremely helpful and great customer service. Great app!

Interyan
United States
About 3 hours using the app
Rivo replied May 6, 2024

Thanks a bunch! Glad we could assist you. Our team strives to deliver top-notch service. Enjoy using our app!
- Kevin & Rivo Team

March 20, 2024

Mica helped me out tremendously even with an issue that was not related to the Rivo application. Five stars all around!

PNW-Candles-&-Crafts
United States
About 1 hour using the app
Rivo replied March 25, 2024

Awesome! Going above and beyond for you is what we love to do. Thanks for the five stars! If you need us, we're always here.
- Kevin & Rivo Team

January 7, 2024

Very helpful CS

airDefender HK
Hong Kong SAR
8 months using the app
Rivo replied January 12, 2024

Thanks so much for your kind words! Glad to hear you found our support team helpful. We're always here to assist you! 😊
- Lea & Rivo Team

April 29, 2024

So far great and amazing customer service. Really eager to have this up and running.

Suppist
United Kingdom
About 1 hour using the app
Rivo replied April 30, 2024

We're glad you're having a great experience with our customer service! We're excited to help you get up and running smoothly.
- Kevin & Rivo Team

March 29, 2024

Great support (Jel - thanks).

éclat beauty Deutschland
Netherlands
12 days using the app
Rivo replied April 1, 2024

Happy to help! Thanks for the shout-out. We're here whenever you need us.
- Kevin & Rivo Team

February 23, 2024

Mica was super nice and extremely helpful :)

PRESSiously Made
Germany
About 24 hours using the app
Rivo replied February 26, 2024

It's music to our ears that you are satisfied with our support. We're here to make your experience the best it can be. Thanks for the kind words! 😊
- Kevin & Rivo Team

March 24, 2024

these guys are amazing! I had Abbie help me with a few questions, she went well above and beyond. 10/10 support!!

Seppuku
Australia
About 2 hours using the app
Rivo replied March 26, 2024

Thrilled to hear you received amazing support and had your questions answered! Thanks for the perfect score. We're always here to help! 🌟
- Kevin & Rivo Team

April 2, 2024

This is fantastic! It's user-friendly, rewarding, and their customer support is top-notch. Highly recommend it for anyone looking to earn rewards effortlessly.

HSN ONE SHOP
United States
About 2 hours using the app
Rivo replied April 4, 2024

Thrilled you're finding our app fantastic and user-friendly! Thanks for the high recommendation. Your support motivates us! 🌟
- Kevin & Rivo Team

April 11, 2024

Been using another app from this company and now got to try out this loyalty thing. CS team is great as usual and Pete is very helpful.

s/ash & para//el
Hong Kong SAR
20 minutes using the app
Rivo replied April 12, 2024

Thanks for sticking with us and trying our new loyalty app! We're thrilled to hear our customer service team continues to be a great help. 😊
- Kevin & Rivo Team

April 12, 2024

Pete was amazing , quick and very helpful

Chez laurence
Canada
About 12 hours using the app
Rivo replied April 15, 2024

Thank you so much for your kind words! We're thrilled to hear you had a great experience. 😊
- Kevin & Rivo Team