Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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good service
Thanks for the compliment! We're thrilled you enjoyed our service. 😊
- Kevin & Rivo Team
Great app and wonderful support
Thank you! We're thrilled you love our app and support. Your feedback means the world to us. Here if you ever need anything!
- Kevin & Rivo Team
Great
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team
awesome
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team
Mica's customer service was amazing.
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team
App ist top und Service ist wirklich toll und sehr nett, wenn Probleme auftaucht, werden Sofort gelöst
Ich freue mich sehr, dass Ihnen die App und unser Service gefallen! Wir sind immer für Sie da, um alle Probleme so schnell wie möglich zu lösen. Danke für deine Unterstützung!
- Kevin & Rivo-Team
It's very simple to use and very efficient.
Thanks for your feedback! We're thrilled you find our app simple and efficient. Your feedback means a lot to us.
- Lea & Rivo Team
Installed this, found it didn't do what I wanted so uninstalled it - fair enough.
However uninstalling the app still leaves code with a link to the Rivo website - and that seems like something I'd have wanted to be asked about
ba_loy_init.js?v=1705089578:16 Developer friendly loyalty - powered by Rivo.
ba_loy_init.js?v=1705089578:16
- Increased repurchase rates
- Increased LTV
- Fully customizable
Hit us up at: https://www.rivo.io/developers
Hi Joy!
This is Lea from Rivo. I'd like to apologize for your experience with the app.
We've sent you an email to reach out and get to the bottom of this problem for you.
Please feel free to contact me back anytime: lea@rivo.io
Cheers,
Lea
i was chatting with Mica and she was very profissional and helpful. I definitely recommend her and the Rivo.
Thank you very much.
Rui
So glad to hear that you had a great experience. We appreciate your kind words and recommendation!
- Lea & Rivo Team
ポイントの導入はお客様にとても喜ばれます。
私の店では便利に使わせて頂いています。
わからない事があればチャットで親切に教えて貰えます。
チャットの担当によっては日本語でも対応してくれる時もあります。
システムも運営している人たちも良いので安心です。
弊社のサポートに対するご満足とフィードバックをお聞かせいただき、大変嬉しく思います。 日本語サポートも可能な限り対応させていただきます。 今後ともよろしくお願いいたします！ 🌟🙇♂️
- ケビン＆リボチーム