Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 24, 2024

Great app and wonderful customer support. Thank you so much for the help Arianne!

MonopolyGO!
Philippines
4 months using the app
Rivo replied March 26, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

February 22, 2024

excellent app I liked it and easy to use. Compared with other apps, the free plan has a lot as start-ups can get benefits from it and add value to your business

Me Time Self Care
United Arab Emirates
1 day using the app
Rivo replied February 26, 2024

Thrilled you find the app excellent and user-friendly! Great to hear our free plan adds value to your business, especially for start-ups. Thanks for the positive feedback! 😊
- Kevin & Rivo Team

November 19, 2024

The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend

Surfers Jewelry
United States
9 days using the app
Rivo replied November 21, 2024

Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊
- Kevin & Rivo Team

January 20, 2024

This agent really was a joy to work with and went above and beyond just to help me.

Creations Co by Miranda
United States
4 months using the app
Rivo replied January 22, 2024

Thrilled to hear you had a great experience! Your kind words mean a lot, and we're always here to help. 😊
- Kevin & Rivo Team

March 18, 2024

Very helpful and professional

4th Dimension Apparel
United States
10 months using the app
Rivo replied March 19, 2024

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us!
- Kevin & Rivo Team

May 11, 2024

Great support from Jel, she was friendly and very knowledgeable. Rivo has many features and a free plan.

TFC&H Co.
United States
About 3 hours using the app
Rivo replied May 13, 2024

Thanks for sharing your experience! We're thrilled you found our support helpful and enjoyed exploring Rivo's features. Feel free to reach out if you need anything! 🌟
- Kevin & Rivo Team

March 29, 2024

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

Nexclk.com
United States
4 days using the app
Rivo replied April 1, 2024

Super glad you found our support and tips helpful! Thanks for the high recommendation. We're here for you anytime.
- Kevin & Rivo Team

April 27, 2024

great quick customer support in chat feature.

Wild Thingz Botanicals
United States
6 days using the app
Rivo replied April 29, 2024

Thanks for your feedback! We're happy to hear you had a great experience with our chat support. 😊
- Kevin & Rivo Team

April 4, 2024

5/5! thank you

Hemp Zone
United States
Over 2 years using the app
Rivo replied April 8, 2024

We're thrilled you're happy. Thanks so much for your 5-star review!😊
- Kevin & Rivo Team

December 12, 2023

Jel was great! Service was smooth quick and to the point!

KS Hardware
United States
23 days using the app
Rivo replied December 20, 2023

Awesome to hear you enjoyed our support service! Your feedback means a lot. Were here to help anytime!
- Lea & Rivo Team