Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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nice to chat with you and so helpfull and i just want to say her lots of thanks
So happy to chat and help out! Your thanks mean a lot to us. 😊 Please don't hesitate to reach out again!
- Kevin & Rivo Team
Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.
Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team
Says free plan available - this is no free plan. It s a trial. After that it's $24 a month.
Hey Karen M Designs team!
Thank you so much for your feedback. We have a free plan that's available for smaller shops that do 200 orders a month or less. Otherwise we have affordable plans that start at $24 a month (most features). Happy to offer a longer trial to make it work for you, or work out a longer term price. Let me know your thoughts and feel free to email me directly at james@rivo.io.
Cheers,
James
Just installed the app, quite a lot to go through, but customer support has been superb!!
Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team
Support is great!
Thanks so much for your kind words! We're thrilled to hear you had a great experience with our support team. 😊
- Kevin & Rivo Team
Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.
Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊
- Kevin & Rivo Team
Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!
So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team
The app is complete and professional. Just as customer support is quick and close to the customer's needs.
Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us!
- Kevin & Rivo Team
Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.
Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team
Really responsive and personable customer service. Love this app so far!
Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team