Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 27, 2024

Parfait !

Nos amis à pattes
France
2 days using the app
Rivo replied August 28, 2024

Merci ! Nous sommes ravis que vous le pensiez. Nous sommes là pour continuer à vous offrir une expérience exceptionnelle !
- Kevin et l'équipe Rivo

December 10, 2023

Abbie was amazing at communicating. She was also very helpful giving pointers to help better improve my store!

Mahadiks Customs LLC
United States
7 months using the app
Rivo replied December 13, 2023

We're so glad our team could assist you and provide valuable tips for your store! Thanks for the feedback!
- Lea & Rivo Team

April 28, 2024

Of course I would recommend Rivo because of its convenience and quick support.

Darrshi
India
2 months using the app
Rivo replied April 30, 2024

Thanks for recommending Rivo! We're thrilled you found convenience and speedy support with us. We appreciate your support!
- Kevin & Rivo Team

Edited December 5, 2023

Customer service is fantastic and very helpful! Jel answered a number of my questions and gave me a suggestion on my site. Thank you!

Canyon Creek Candle Company
United States
8 months using the app
Rivo replied December 8, 2023

So glad our team could assist you! Thanks for your kind words, and we're always here to help!
- Lea & Rivo Team

March 17, 2024

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

LOVELEEN®️
United States
22 days using the app
Rivo replied March 18, 2024

Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback!
- Kevin & Rivo Team

June 22, 2024

Jel was very informative and willing to help.

Nova Jewelry
United States
3 days using the app
Rivo replied June 24, 2024

Thank you for your feedback! We're glad to hear we could assist you. Let us know if there's anything else we can do for you!
- Kevin & Rivo Team

February 26, 2024

Awesome app, and customer service is great! I love it

Mundo de Unas
Mexico
Almost 3 years using the app
Rivo replied February 28, 2024

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! 😄
- Kevin & Rivo Team

May 19, 2024

I had to contact support to remove branding and spoke with Pete and had an excellent experience. He was attentive and quick in solving what I needed done.

Bejeweledbangles.com
United States
About 11 hours using the app
Rivo replied May 20, 2024

Delighted to hear you had a smooth experience with our support team! We're here to help. Let us know if there's anything else we can assist you with.
- Kevin & Rivo Team

Edited February 29, 2024

Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!

Lilyfield Candles
United States
5 days using the app
Rivo replied February 27, 2024

Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊
- Kevin & Rivo Team

February 13, 2024

really loving this app. works great and they've got great customer support. I will recommend it for anyone looking to add rewards and loyalty programs.

Zuru Apparel
United States
2 months using the app
Rivo replied February 15, 2024

Thanks for the love and recommendation! Thrilled to hear you're enjoying the app and our customer support. We're here to make your experience even better!
- Kevin & Rivo Team