Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 17, 2024

The person helping me gave me amazing customer service and helped me out more then she had too. Also, the app is very useful.

Wispurly
United States
About 2 months using the app
Rivo replied April 18, 2024

Thanks for your kind words! We're so glad to hear you had a great experience and found our app helpful. See you again soon!
- Kevin & Rivo Team

Edited September 20, 2024

Arriane was able to help me troubleshoot my issue in minutes and I was back to my day. Very efficient and super friendly.

Love and Light Botanicals
United States
11 months using the app
Rivo replied November 30, 2023

Thanks for sharing your experience! We're always here to offer tips and quick help for your store.
- Lea & Rivo Team

April 18, 2024

Love it the customizable option available for free beats other loyalty apps

Assatu
Australia
3 months using the app
Rivo replied April 19, 2024

Thanks for the positive review! We're thrilled you enjoy the customizable options. Your satisfaction is our priority! 😊
- Kevin & Rivo Team

June 27, 2024

great customer service

Essantiok
United Kingdom
3 months using the app
Rivo replied July 1, 2024

Thank you for your feedback! We're glad you had a positive experience with our customer service. Let us know if there's anything else we can improve!
- Kevin & Rivo Team

February 28, 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Simply Aloe
India
About 1 year using the app
Rivo replied February 29, 2024

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team

July 3, 2024

⭐️⭐️⭐️⭐️⭐️

Ho avuto il piacere di collaborare con Abbie di recente e non potrei essere più soddisfatto del servizio ricevuto. Abbie si è dimostrata professionale, competente e incredibilmente disponibile in ogni fase del nostro progetto. La sua attenzione ai dettagli e la dedizione nel garantire che tutto fosse perfetto sono state veramente impressionanti.

Dalla prima consultazione fino alla consegna finale, Abbie ha sempre mantenuto un atteggiamento positivo e proattivo, rispondendo prontamente a tutte le mie domande e preoccupazioni. La sua capacità di comprendere le mie esigenze e tradurle in risultati concreti è stata fondamentale per il successo del progetto.

Inoltre, Abbie ha dimostrato una creatività eccezionale, offrendo suggerimenti e idee innovative che hanno superato le mie aspettative. La qualità del suo lavoro è eccellente e riflette la sua esperienza e il suo talento.

Consiglio vivamente Abbie a chiunque cerchi un professionista affidabile e di alto livello. La sua passione per il lavoro e il suo impegno per la soddisfazione del cliente fanno di lei una risorsa preziosa. Non vedo l'ora di collaborare nuovamente con lei in futuro!

NicoCeccoRings
Italy
1 day using the app
Rivo replied July 5, 2024

Grazie mille per le tue gentili parole! È stato un piacere lavorare con te al tuo progetto. Siamo felici di aver potuto aiutare e attendiamo con ansia future collaborazioni!
- Squadra Kevin e Rivo

December 31, 2023

I use both Rivo Loyalty and Reviews and my experience so far has been very good. Seems like a mature app, not technical issues, and when I've needed help their techs (looking at you Paul) have been prompt and efficient. Would definitely recommend.

Dog Treat Boutique
United Kingdom
2 months using the app
Rivo replied January 5, 2024

Thank you so much for sharing your experience! Happy to hear you're enjoying both our apps and our support team was able to help! We appreciate the recommendation!
- Lea and Rivo Team

April 28, 2024

She was very niece and respectful. Did things quite with no problems and always help with other problems

UndrrtdApparal
United States
About 1 month using the app
Rivo replied April 29, 2024

We're delighted to hear your positive feedback. We aim to provide helpful service with a smile. Looking forward to assisting you again!
- Kevin & Rivo Team

April 9, 2024

Easy to use and set up, helpful support and it looks great on my website! I would recommend it!

Stay Dreamy Shop
Canada
About 2 months using the app
Rivo replied April 11, 2024

Thanks for the glowing review! Thrilled you found our app easy and love how it looks. Your recommendation means a lot to us! 🌟
- Kevin & Rivo Team

July 8, 2024

Very professional and was very helpful

Philp Flags
United States
About 1 hour using the app
Rivo replied July 10, 2024

Thanks for your kind words! We're glad you found our service helpful and professional. Looking forward to assisting you again soon!
- Kevin & Rivo Team