Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 14, 2023

Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time

Smoxygen
United States
Over 2 years using the app
Rivo replied November 17, 2023

So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app.
- Lea & Rivo Team

December 9, 2021

This app is amazing. It has so many features and it is very easy to go around and customize it. I love it.

Creating Perfume
United States
Almost 3 years using the app
Rivo replied December 10, 2021

You are awesome! 🤩 Thank you so much for the 5-stars and for the positive review! Cheers, Kevin

December 18, 2021

Super (and fast!) customerservice. Very friendly and helpful.
Generally like the app and it's doing what it's supposed to.

Såpehuset
Norway
Over 2 years using the app
Rivo replied December 20, 2021

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

April 25, 2021

Incredible app. Has saved me so much money and does exactly what a $29/month app did, but even better.

DX Collectables
Australia
Over 2 years using the app
Rivo replied April 26, 2021

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! 🚀 Much appreciated, Katherine

January 17, 2022

Jon really helped me, i needed to extend my customer limit and he acted swiftly and quick, thanks!!!

Floreslv.com
Latvia
Over 2 years using the app
Rivo replied January 17, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else we can be of service, just let us know. Best wishes, Kevin

October 20, 2021

Just started using the app. Will re-review once I get an actual feel for how it works and how helpful/useful it is.

USS Funko Toys & Collectibles
United States
Over 2 years using the app
Rivo replied October 21, 2021

Awesome! 🙌 Thanks so much for using our app. If you need help along the way, please let us know. Best regards, Kevin

August 6, 2021

Great customer service. We had a request and their reply was very swift and efficient. Looking forward to using this app.

BetterFitness
Denmark
Over 2 years using the app
Rivo replied August 6, 2021

Thanks so much for the 5-Stars! 🌟 We're here anytime you need us. Much appreciated, Kevin

Edited May 10, 2022

I'm quite pleased overall. This has been a great experience with this app - my customers love the rewards! I asked for tech support, and not only was it almost immediate, the rep I was dealing with was fantastic, friendly and funny.

Bright Swan
Canada
Over 2 years using the app
Rivo replied May 10, 2022

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! Much appreciated, Kevin

October 30, 2023

ポイントの導入はお客様にとても喜ばれます。
私の店では便利に使わせて頂いています。
わからない事があればチャットで親切に教えて貰えます。
チャットの担当によっては日本語でも対応してくれる時もあります。
システムも運営している人たちも良いので安心です。

Princess nail Online
Japan
Over 2 years using the app
Rivo replied November 2, 2023

弊社のサポートに対するご満足とフィードバックをお聞かせいただき、大変嬉しく思います。 日本語サポートも可能な限り対応させていただきます。 今後ともよろしくお願いいたします! 🌟🙇‍♂️
- ケビン&リボチーム

November 17, 2023

Customer support is A++ and love the functionality and ease of using this app.

3 mile lane co
United States
Over 2 years using the app
Rivo replied November 23, 2023

Thank you for your kind words! We're thrilled to hear you're enjoying our app and finding our support helpful. Your feedback means a lot!
- Lea & Rivo Team